Ward Manager

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Detailed job description and main responsibilities

Communication skills
• Facilitate communication, which results in clear responsibilities being identified within the multi-professional team
• There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. The post holder needs to ensure that all barriers to understanding are overcome by using differing strategies to meet individual need.
• Ensure appropriate system are in place for the safe and timely discharge of patients including EDD, patient choice leaflets and that patients and their carers are consulted with regarding discharge planning.
• Attend and be an active member of Directorate/ Divisional meetings and working groups.
• Ensure that patient concerns are addressed on the ward/department and work with the Patient Advisory and Liaison Service (PALS) and patient forums. Participate in the resolution of complaints / adverse incidents and implement action plans to prevent re-occurrence.
• It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment. Hold regular minuted ward / department meetings as a means to provide an opportunity to share information and suggestions and to problem solve.

Knowledge, Training & Experience
• Current NMC registration
• Degree level qualification in Health/Nursing Related Studies
• Have experience of teaching and assessing
• Formal leadership and management training
• Minimum of 3 years post registration experience to include 1 year experience of taking charge of a ward/department on a shift basis.
• Ability to lead change and lead new ways of working
• Ability to do a minimum of 2 clinical shifts/week
• Ability to participate in Senior Staffing rota for the Division (may include weekends

Managerial

To be aware of available resources to promote the efficient management of the ward or department and be responsible to manage all resources within budgets.
• To participate in the timely admission and discharge of patients - liaising with other agencies to ensure continuity of care between hospital and community.
• To ensure the safekeeping of patient's property and valuables in accordance with agreed policy of University Hospital of North Staffordshire (NHS) Trust.
• Follow agreed policy for accepting gifts, donations and proceeds of fund-raising activities as laid down in Standing Financial Instructions.
• To have an understanding of the UHNM policy regarding any complaint received from a patient or their relatives.
• To participate in the maintenance of equipment, within the ward or department, with regular checking of all equipment and ensuring that repairs are performed as soon as possible.
• To maintain accurate and concise records - including patient data, Adverse Incident forms and to supply such statistical information as is requested by senior managers.
• Management of the scheduling team

Clinical and Quality
• Assess he care needs of patients, ensuring a continuity of care; developing, implementing and evaluating individual care plans, promoting holistic patient focused care, documenting such appropriately.
• Provide holistic care and all types of therapies through the different routes of administration, and ensure reactions and complications are dealt with in a timely and appropriate manner, follow SOPs/policies;
• Ensure that care activities are research-based or best practice and in keeping with changes in the field of activity. Contribute to and participate in the development of new ideas and initiatives.
• Participate in clinical supervision if post holder wishes, and reflective practice
• Participate in and contribute to the effective implementation of clinical risk management within the ward area.

Person specification

Qualifications

Essential criteria

• Registered Nurse on NMC register
• Training/education qualification or equivalent experience
• SACT passport
• Formal leadership/management training or equivalent experience

Desirable criteria

• Evidence of higher level study at Masters Level

Skills and experience

Essential criteria

• SACT clinical experience with in-depth knowledge of the drugs and its effects
• Ability to work autonomously and within the MDT
• Ability to motivate and support others to achieve goals
• Experience of facilitating staff engagement interventions with groups of staff or teams
• Ability to maintain confidentiality and deal with situations in a sensitive manner

Desirable criteria

• Management/nurse in charge experience

Personal attributes

Essential criteria

• Supports organisational change; learning, and continuous improvement
• Takes responsibility and is accountable for delivering to their agree objectives
• Consistently professional, collaborative and compassionate in their approach
• Acts to support and enable effective teamwork
• Delivers work of consistent and predictable high quality
• Excellent planning, time management and prioritising skills
• Problem-solving and independent decision making
• Effective communication and interpersonal skills

Important information about your application

1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
2. References - please ensure you provide email addresses for all referees for the last three years of employment.
3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
4. Flexible working will be considered in line with Trust policies
5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
6. We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD and PS (PDF, 736.5KB)
• Statement handling - updated from policy (PDF, 33.6KB)
• Policy ex-offenders (PDF, 36.1KB)
• Infection control statement (PDF, 107.5KB)
• DBS Code of practice (PDF, 54.9KB)
• Trust Policy on Managing Risk Associated with Safeguarding Children (PDF, 1.1MB)
• Family Relocation Information (PDF, 1.0MB)
• Speaking Up Policy (PDF, 523.6KB)
• Recruitment Reasonable Adjustments (PDF, 122.1KB)