VP, Head of Product & Solutions UK&I

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• The Head of Product & Solutions UK&I will lead a 20+ person product team and will have responsibility for driving product growth and deployment efforts across United Kingdom and Ireland
• This leader will be part of the UK&I leadership team.
• He/she will shape a compelling strategy and narrative for the future of payments in the sub-region, across cards and non-cards.
• He/she will proactively lead conversations with senior executive clients, be adept at leading negotiating business terms, and coordinate with internal partners to set up for successful execution of client programs and solutions.
• He/she will lead a team that will work across the portfolio and have a deep understanding of existing and emerging consumer products, digital and authentication solutions, A2A and non-card payments.
• He/She has a proven track record of success in fast-paced matrixed environments with demanding timelines.
• He/she will be required to work directly with key leaders across the UK&I leadership team and have full responsibility for product revenue and expense targets related to Visa's UK&I business.

Specific Responsibilities

• Lead Products commercialization and delivery efforts with traditional and non-traditional Visa clients to maximize benefit of the Visa's payment solutions products - including Digital and Authentication Solutions, Core Payment Products (Debit, Credit, Premium), and A2A and non-card payment solutions.
• Engage with senior clients to provide thought leadership, stakeholder management and inspire innovation to drive action.
• Shape the product roadmap advocating for delivery of solutions that meet market needs
• Lead and manage a team of business leaders and product solution specialist ensuring clients and partners are able to adopt and launch compelling propositions powered by Visa Products and solutions.
• Drive business term negotiation and contract development with current and potential clients
• Collaborating with Legal, Privacy, Specialized Sales, Account Executives, and other key internal stakeholders, keeping informed on local market regulations impacting the business models of Visa and its clients
• Coordinate efforts with Regional and Global Product specialists, and work directly with Merchant and Issuer Account Executive teams to facilitate successful client onboarding and delivery
• Guide ongoing development and enhancement of necessary product materials including targeted product value proposition for our largest clients and product narratives to engage the entire market

Personal Characteristics

Lead by Example

• Eager to seek a challenge and expand frontiers, brings a visionary approach. Sets and meets a high bar of goals and principles
• Has a hands-on approach to all activities and a high level of energy. Willing to "roll up one's own sleeves" and engage directly in Compliance tasks, as well as personally lead projects with appropriate subject matter expertise

Communicate Openly

• Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach
• High personal standards of ethics and integrity towards employees, stakeholders and customers

Enable and Inspire

• High level of learning-agility with passion for the Legal, Regulatory, Compliance Function and a real interest in the payments industry in general
• An intellectually curious and humble leader with a high degree of compassion, able to lead a diverse team

Act Decisively

• Self-confident and courageous, flexible and comfortable to work in an often ambiguous and change-led environment, creative and resourceful in overcoming barriers and unexpected roadblocks
• Able to manage changing, short deadlines and challenging workload, often across time zones and involving different cultural contexts, able to triage and execute on priorities

Excel with Partners

• Can successfully partner with senior business clients and exhibits executive presence, serving as a strong ambassador of the Compliance Function in business leadership and other forums
• Intuitive, highly ethical and comfortable to question and challenge when required, with ability to "speak truth to power" and assert independence without being antagonistic

Collaborate

• An authentic leader who intuitively engenders an inclusive environment and servant leadership mentality, deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy
• Capable of working collaboratively with employees from all levels within the organisation

Qualifications

• 20+ years of experience, including 8 years of experience in leadership and product development
• Proven ability to create, manage and deliver against P&L targets.
• Advanced communication skills with the ability to influence across all levels of an organization
• Strong business acumen - ability to drive product commercialization, influence strategy while driving tactical program delivery
• Possess significant functional knowledge of card payments, digital and authentication technologies (e.g., Tokenisation, 3DSecure, eMVCO standards, Click to Pay, Digital Identity) and A2A payment solutions (e.g., Open Banking, Faster Payments, Clearing and Settlement infrastructure)
• Ability to envision new products and solutions that will contribute to the future the business
• Proven track record of high performance and recognized expertise in people leadership and product solutions
• A self-starter with a bias towards action with leadership quality that translate into results
• Creativity and resourcefulness to overcome unexpected roadblocks
• High proficiency in delivering materials
• Technology industry experience preferred
• Visa and financial/payment industry knowledge

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.