Volunteer Support Assistant

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Volunteer Support Assistant

Hours: 37.5 hours

Salary: £11.74 per hour

Location: Volunteer Opportunity Centre, Cannock

As one of the UK's leading charities providing essential specialist equipment to disabled and terminally ill children, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen. Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information - as well as a listening ear. Our campaigns help to give disabled children and their families a voice, even being instrumental in changing laws to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing a means for career development.

We are not like any other charity. All the stock in our stores is new, donated by retailers, allowing us to create a heaven for bargain hunters and savvy fashionista shoppers who want high street products at discount prices.

The Opportunity:

Volunteers play a crucial role in supporting the many different activities that take place across the organisation, Newlife has a lot to offer volunteers including social interaction, a chance to develop new skills that could aid employment and the opportunity to make a real difference, changing the lives of disabled children and their families.

The role of Volunteer Support Assistant will involve assisting with the production of goods to go out to stores, dispatching goods bought through online platforms, listing products online for sale and supporting the team with other ad hoc tasks.

• Make volunteers feel welcome
• Build rapport, support and answer volunteer questions, ensuring they understand what is being asked of them.

• Facilitating volunteer activity within the centre and across the wider Volunteer Team

• Helping volunteers prepare stock for sale.
• Support volunteers in building relationships with each other
• Train volunteers on de-labelling products, setting standards..
• Ensure stock is de-labelled by volunteers in-line with company guidelines.
• Act as quality control, reviewing stock that is de-labelled and making sure it is in-line with company guidelines.
• Observe that the right stock is provided to the right volunteer, dependent on their abilities.
• Assist the stock control into and out of the centre.
• Prepare stock for volunteers at the start of the day.
• Tidy and clean the centre at the end of each of day.
• Working with the volunteer team to accept deliveries and request collections

• Working with the volunteer team to plan and deliver volunteer events in the opportunities centre
• Working with corporate volunteers to process stock and promoting Newlife charitable aims
• Attending volunteer recruitment and engagement events

The Benefits:

You will receive 28 days holiday, health cash plan membership, team member store discount, pension scheme membership and of course the satisfaction of knowing that what you do is making a difference!