Volunteer Services Officer

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Company Description

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Job Description

We invite applications for the position of Volunteer Services Officer to support our community companion service in Derbyshire.

This position involves developing and implementing operational plans for designated locations, building relationships with communities and local organisations to support volunteer-led services, and managing service delivery, which includes referrals, assessments, and caseload review to ensure consistency with community needs.

This position works with Talent Acquisition and Onboarding teams to recruit and support volunteers and is tasked with delivering training and development programs. The officer also manages resources efficiently and ensures all operational activities are documented and reported according to service expectations. The role includes adherence to Marie Curie policies, safeguarding measures, and maintaining a safe, inclusive environment for clients, volunteers, and staff.

This home-based role requires some travel to work with local services, GPs, and volunteer organisations throughout the area.

What we're looking for:

• Previous experience managing volunteers in a health and social care, or a charitable setting
• Develop sustainable relationships with key individuals and groups in communities in a range of sectors that explore inequalities and identify areas of service need
• Evidence of relevant qualifications or training
• Excellent self-organisation
• Competent IT skills
• Previous experience of service delivery and coordination
• Capability to deliver training to small groups (10-15 people)
• A good understanding of how to proactively market services in the local community
• Able to work flexibly to meet the needs of the role. For example, occasional training for volunteers may need to be delivered in the evenings or weekends.
• Respect for Marie Curie's high standards and always strive towards maintaining those high standards of service delivery, reputation for quality and reliability

What's in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro-rated)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Introduce a friend scheme
• Help with eye care costs
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance - for all employees

To view the job description, please click here:

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

Advert closes: 2-September-2025

For more information or an informal chat please contact ashish.sharma@mariecurie.org.uk

Qualifications

Additional Information

We reserve the right to close this vacancy early.

Agencies need not apply.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk