Volunteer Recruitment Coordinator

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Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our People Team push themselves to equip and support our staff and volunteers to play the biggest part they can. Join us as a Volunteer Recruitment Coordinator in our Volunteer Recruitment Team, and help our people do work that means everything.

Reporting directly to the Volunteer Recruitment Manager, the role is responsible for whole volunteer recruitment life cycle, responding to a wide range of recruitment queries both by phone and email, provide recruiting managers with support in shortlisting & vetting of candidates and ensuring all volunteers are safely and effectively recruited.

What is the purpose of the Volunteer Recruitment Coordinator role?

• To provide an effective and efficient administrative and processing support service to the Volunteer Recruitment Team.
• To support the team in developing, managing and reviewing administrative processes and services.
• The Volunteer Recruitment Team is primarily responsible for the Volunteer life cycle and is the first point of contact for written and telephone enquiries. You will also be responsible for maintaining accurate volunteer records.

What are the core responsibilities of the Volunteer Recruitment Coordinator role?

• Answering the phones
• Progressing safeguarding checks
• Recruitment
• Maintaining spreadsheets and updating volunteer databases
• The opportunity to get involved with recruitment and safeguarding projects

What do I need to be able to demonstrate to carry out the role of Volunteer Recruitment Coordinator?

• A passion and motivation for volunteering with a commitment to the NSPCC
• Excellent communications skills - you will be the first point of contact for potential volunteers and support volunteer managers across the NSPCC
• Experience of working in a customer-focused environment
• An ability to work under pressure, to a high level of accuracy and meet demanding deadlines
• An ability to collate and present statistical information

As an employer, we pride ourselves on having a friendly and supportive working environment. The candidates can be hybrid based from our centrally located Leeds office, or home-based if applying from different UK locations. You'll also receive an enhanced pension package, 29 days annual leave and the option for season ticket or cycle loans.

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Do you still have questions about the role?

For an informal discussion about the role, please contact Natalia Mello on natalia.mello@nspcc.org.uk