Volunteer Co-ordinator

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Job summary

The Trust has an amazing team of volunteers who give their time and share their skills and talents to complement and enhance the care our staff provide to patients, their families and carers.

We have an exciting opportunity to join our volunteer services team as a volunteer co-ordinator. The volunteer services team work across our sites to recruit and support volunteers, develop new volunteering opportunities to support and enhance our services, and promote volunteering at Hampshire Hospitals.

You will be a people person and demonstrate excellent communication and interpersonal skills with a wide range of people. You will have knowledge and understanding of volunteering in the NHS and the benefits that volunteering can bring, not only to the patients and visitors but also to the staff and the volunteers themselves. You will understand how to co-ordinate, recruit, train and support volunteers and have excellent organisational and administrative skills including a good working knowledge and capabilities with Microsoft office applications.

You will have experience of managing people and the ability to problem solve and can readily adapt to changing work priorities, working independently and as part of a wider team. Ideally you will have experience in a similar role recruiting and supporting volunteers. You will demonstrate the ability to work in partnership with others and to inspire and develop services for the future.

Main duties of the job

Main Duties:

Our volunteer co-ordinators are responsible for:

• promoting, developing and supporting volunteering across the Trust
• the selection and recruitment of volunteers in accordance with best practice and Trust policy to deliver a safe and inclusive volunteer programme across the Trust.
• co-ordinating the ongoing support, training and development of existing volunteers, working with staff in the departments/wards /teams where volunteers are placed to ensure that each volunteer has a rewarding and positive experience at Hampshire Hospitals.
• working in partnership with trust staff, volunteers and our local communities to identify and develop new opportunities for volunteers to support our vision to provide outstanding care and improve patient experience.

About us

Hampshire Hospitals NHS Foundation Trust serves a population of approximately 600,000 people across Hampshire and parts of west Berkshire.

Our Vision is to provide outstanding care for every patient. As an organisation we need to make sure that we can do that for every patient, which means not only the patients we see today, but the ones who will need us next year and in years to come. Our volunteers are important members of our team at Hampshire Hospitals and play a crucial part in ensuring that patients have the best possible experience. Not a day goes by without someone - staff, patients or visitors - benefiting from the generous support of our fabulous volunteers.

Our volunteer co-ordinators work across our hospital sites at Basingstoke, Winchester and Andover and work together as a team providing support to our volunteers in their various roles.

We are a supportive and encouraging team who are committed to working and learning together to ensure every volunteer has a positive and rewarding experience and to increase the number of volunteers who support us to care and improve patient experience.

Job description

Job responsibilities

Further formation about the Trust and this role can be found on the Job Description and Person Specification document attached.

Job description
Job responsibilities

Further formation about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Training and Qualifications

Essential

• Degree level education or equivalent knowledge and skills gained through any combination of alternative study, employment or voluntary work
• Evidence of commitment to personal development and learning

Desirable

• oVolunteer management qualification or equivalent

Experience and knowledge

Essential

• Knowledge and understanding of volunteering and the principles of good practice in volunteering in the NHS
• Evidence of supervisory and line management experience with volunteers and /or staff

Desirable

• Previous experience of recruiting and managing volunteers in the NHS or voluntary sector

Skills and Ability

Essential

• Effective communication and interpersonal skills both verbal and written to ensure effective engagement with a range of people at all levels within and external to the Trust
• Excellent organisational and administrative skills including maintenance of information systems
• PC literate with good working knowledge and capabilities with Microsoft office applications

Desirable

• Experience of project management

Person Specification
Training and Qualifications

Essential

• Degree level education or equivalent knowledge and skills gained through any combination of alternative study, employment or voluntary work
• Evidence of commitment to personal development and learning

Desirable

• oVolunteer management qualification or equivalent

Experience and knowledge

Essential

• Knowledge and understanding of volunteering and the principles of good practice in volunteering in the NHS
• Evidence of supervisory and line management experience with volunteers and /or staff

Desirable

• Previous experience of recruiting and managing volunteers in the NHS or voluntary sector

Skills and Ability

Essential

• Effective communication and interpersonal skills both verbal and written to ensure effective engagement with a range of people at all levels within and external to the Trust
• Excellent organisational and administrative skills including maintenance of information systems
• PC literate with good working knowledge and capabilities with Microsoft office applications

Desirable

• Experience of project management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust
Address

Basingstoke

Aldermaston Road

Basingstoke

RG24 9NA

Employer's website