Visual Manager - Newcastle

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Job Description

We have an exciting opportunity for a Visual Manager to join our team here in our flagship North East store in Newcastle! This store has recently undergone a stunning transformation and we are looking for a creative, innovative and passionate leader to lead the in-store visual team.

The successful candidate will be an instrumental member of the Store Management team, working alongside their colleagues to ensure this stunning store is set up for success and to deliver a first class shopping experience for our customers!

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

Your key accountabilities will include

• Drive profitability and sales for their area through the delivery of the Retail Plan
• Leads visual merchandising and styling updates for monthly newness launches including the handling of new lines
• Collaborates and influences Commercial and Operations teams to ensure delivery of Visual presentation standards and processes in line with critical path and understands and plans all required activity each launch
• Delivers great standards and service by setting clear expectations with direct reports and ensuring that they are clear with the part they play
• Regularly review individual performance of the Team Managers through quality conversations, managing underperformance where required and celebrating success

Who you are

Your skills and experience will include

• Expert understanding and ability to deliver visual merchandising and styling across all BU's
• Expert ability to execute windows to best in class standards and being able to adapt to varying environments
• Proven ability in leading the planning and execution of grid and environment changes as required each launch
• Proven ability to lead a high performing management team to deliver excellent visual implementation, customer service and KPI's across the store
• Has a substantial understanding and up to date knowledge of commercial, operational and people processes and systems
• Uses all available data and MI (internal and external) to identify Visual, commercial, cost savings & customer opportunities to increase profit

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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