Virtual Ward Senior Practitioner

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Detailed job description and main responsibilities

• Undertake advanced clinical assessment of patients on the Virtual Ward and develop, implement and evaluate care and treatment plans.
• Ensure the day to day operational delivery of high-quality care for those patients admitted to the virtual ward. This role will include working across the wider health system to ensure the delivery of proactive management of this group of patients.
• Confidently lead, and work with, a variety of MDT's and across the health system to help create clinical management plans to support patients to remain at home. This will include the development of clinical pathways with Milton Keynes University Hospital (MKUH) and the new SDEC centre (Same Day Emergency Care).
• Support the development and delivery of new national initiatives in relation to virtual ward
• Work as a coordinator for the patient pathways within the Virtual Ward, recognising individuals' specialisms and skill set. Coordinate regular clinical meetings ensuring patient information is accurate and decisions are agreed at the meetings.
• Be responsible for the remote monitoring of patients (using Doccla) across a variety of clinical pathways including respiratory and frailty
• Ensure there is an effective referral pathway for the Virtual Ward including initial triage. Referrals will be received via telephone, email or via SystmOne.
• The Virtual Ward Senior Practitioner will be responsible for overseeing caseload management, ensuring that service delivery is implemented to the highest standard inclusive of best practice and utilises a patient centred approach. Active case management will involve early identification of patients whose condition is at risk of becoming unstable or who needs increased monitoring
• The post holder will provide patients with a physical health and biopsychological assessment and where necessary will complete frailty assessments for frailty patients within their own homes. In partnership with the Frailty Team ensure monitoring of Clinical Frailty Score for all patients identified with frailty alongside a Comprehensive Geriatric Assessment.
• Proactively plan for and enable timely discharge of patients from the Virtual Ward, liaising with other agencies to provide ongoing care if required
• The role may include caring for patients and relatives who are anxious, confused or distressed and clear communication skills and empathy is required to offer reassuring and guidance. A part of each working day involves talking to patients either via the telephone or face to face
• Provide a high-quality support service to patients on the Virtual Ward caseload.
• Promote the knowledge and understanding of the range of services available across organisations
• Act as a link person between the team and other agencies, maintaining and promoting positive working relationships with all referring agencies
• Participate in the development of initiatives within the service
• If required, will manage staff including assuring completion of supervision, appraisals and compliance with mandatory training

Person specification

Qualifications

Essential criteria

• Relevant Professional Qualification, current registration
• Demonstrates professional knowledge base, supported by educational development and evidence of continuing professional development
• Advanced Assessment and History taking course or relevant clinical experience working at an advanced level

Desirable criteria

• Non Medical Prescribing Qualification (V300)

Experience

Essential criteria

• Relevant post registration experience
• Experience of working in Community/Acute Setting with experience of managing frailty and or patients with long term conditions
• Experience of developing relationships with external agencies and working across organisational boundaries

Desirable criteria

• Experience of upskilling and supporting staff and students within the clinical area

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Virtual Ward Senior Practitioner JD and person spec (PDF, 312.6KB)
• CNWL Staff Networks (PDF, 320.0KB)
• CNWL Values (PDF, 182.9KB)
• CNWL Reward and Wellbeing Handbook 2020 (PDF, 1.1MB)
• CNWL Staff Charter (PDF, 684.7KB)
• CNWL Culture SCARF Behaviour Framework (PDF, 710.2KB)