Vice President, Cash Processing/Funds Transfer Manager I

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Vice President, Cash Processing/Funds Transfer Manager

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Cash Processing/Funds Transfer Manager to join our Payments Investigations team. This role is located in Manchester, UK and will be working in a hybrid capacity.

In this role, you'll make an impact in the following ways:

• Lead the team by coordinating the work of less experienced Cash Processing and Funds Transfer staff.
• Process client payments and accruals.
• Develop, review, and maintain departmental procedures while ensuring adherence to established policies and workflow.
• Understand and effectively use systems and technology required for cash movement, reconciliation, and trust accounting.
• Identify opportunities to improve quality and streamline processing and transfers within the unit.
• Coordinate testing to ensure that changes are implemented.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent, considering wider implications.
• Guide support staff in day-to-day activities, providing direction, coordinating tasks, and reviewing work quality and progress.
• Take responsibility for the quality and completion of own work and work of team members.
• Use systemic data to highlight, prioritize, and implement initiatives to reduce manual touchpoints and find efficiencies in our processes.
• Lead initiatives within the team to improve our Service Delivery group by developing processes and enhancing client service.
• Manage client escalations and issues to set expectations and resolve concerns in a timely manner.
• Collaborate with management to coordinate, upskill, and determine resourcing requirements to ensure the group operates efficiently.
• Prioritize daily workload alongside project work to manage client expectations and improve responses and automation.
• Utilize and demonstrate skills to use available digital tools and AI to enhance the user experience for our processes.

To be successful in this role, we're seeking the following:

• High school/secondary school diploma or equivalent combination of education and experience required; Bachelor's degree preferred.
• Leadership or supervisory experience preferred.
• Experience in financial services preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.