Veterinary Practice Manager - Dual Site

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Are you an experienced leader with a passion for people management along with operational and clinical excellence?

We are looking for a Dual Site Veterinary Practice Manager to oversee our two brand-new practices opening in Liverpool and St Helens in early 2025. This is a unique opportunity to play a pivotal role in shaping the success of two new sites in the Merseyside region.

About animal Trust

Animal Trust stands out from other veterinary services. Firstly, we are a unique Community Interest Company, being the only veterinary CIC in the UK to date. Our primary focus isn't solely on maximising profits; instead, we are dedicated to delivering on our mission and ensuring enough profit to sustain our business in the long term. We recently achieved B Corp status, making us one of the pioneering veterinary practices in Europe and the largest veterinary group globally to be B Corp certified.

Our vision is clear: No pet should go untreated or face euthanasia when there is a viable treatment option. We firmly believe that pet ownership should be accessible to all, acknowledging that individuals earning the Real Living Wage may encounter challenges in affording veterinary care when their pet falls ill. In response, we aim to assist. Our free consultations and transparent pricing enable our vets and nurses to break down the barriers that stand in the way of pets receiving the treatment they need

Key Responsibilities

• Team Leadership: Line manage and inspire teams across both sites, conducting regular 1-2-1's with team members, creating a supportive and collaborative work environment.

• Recruitment: Collaborate with the central recruitment team to attract and secure top talent, actively participating in the interview process for both clinical and non-clinical roles to build a strong, capable, and cohesive team.

• Operational Management: Play a key role in ensuring the seamless daily operations of both practices, upholding high standards of clinical excellence in alignment with the RCVS Practice Standards Scheme, while providing outstanding service to clients and their pets.

• Financial Oversight: Monitor and manage P&L performance, with the ability to anticipate potential challenges and implement proactive action plans to address them effectively.

• Performance Analysis: Utilise KPIs to drive efficiency, identify opportunities for improvement, and achieve practice goals.

• Strategic Planning: Work with senior management to implement business strategies and ensure long-term growth of both clinics

• Rota management: Ensuring rota's are planned to ensure smooth and efficient service.

Essential Qualifications & Skills

• Full driving licence with business insurance.

• Proven experience in line management, ideally within a multi-site setting.

• Strong understanding of P&L management and the ability to interpret and act on financial data.

• Excellent communication, organizational, and leadership skills.

• Great commercial awareness including a strong understanding of the veterinary sector.

• Coaching and mentoring experience.

• Basic computer skills including Excel and Microsoft Office.

Desirable Skills

• Previous experience in the veterinary sector or a related healthcare environment.

• Familiarity with KPIs specific to veterinary practices or clinical settings.

Hours of work:

Monday - Friday (time shared as required between two sites)

40 hours a week

Share of operational on-call - TOIL

Salary: £30,000-£34,000 dependent on experience and qualifications (plus performance related bonus)

Benefits:

• 6 weeks holiday, including bank holidays

• Performance related bonus scheme

• Private Health Care, 52 Weeks sickness benefit and free Employee assistance program - awarded after qualifying period

• Enhanced maternity and paternity package

• Contributory pension scheme

• Staff Discount

• Store Discount via Vivup

• Access to counselling support including mental health, financial and life counselling after 12 months of service

• Cycle to work scheme

• Refer-a-Friend bonus

Candidate must be available to attend in person interview at our Ellesmere Port hospital on February 5th and 7th 2025.