Value for Patients Manager

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Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role-specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person specification

Knowledge Requirements

Essential criteria

• Detailed understanding of project management methodology
• First class written and verbal communication skills, to communicate with staff of all disciplines, grades and understanding
• Able to give clear explanations and listen / understand complex information effectively
• Excellent IT literacy (word-processing, spreadsheet, presentations, report writing)
• Able to manage and deliver the programme / project in a calm and collected manner amid pressures of deadlines, work interruptions, conflicting priorities and competing opinions

Desirable criteria

• Able to present complex information in an appropriate way to different audiences

Qualifications

Essential criteria

• Degree qualification (or equivalent level of experience)

Desirable criteria

• Masters qualification or equivalent experience in a Health Services, Programme and/or Project Management

Experience

Essential criteria

• Track record of meeting strict deadlines
• Previous practical involvement in project & programme management and supporting a programme manager within the NHS
• Experience producing and updating project and programme plans using a Gantt chart
• Familiarity with tracking benefits realisation
• Experience of Working in an NHS Trust
• Database management experience

Desirable criteria

• Familiarity with risk management processes
• Experience producing reports and papers for high level meetings

Skills & Abilities

Essential criteria

• Highly developed and effective interpersonal skills
• High level communication skills, both verbal and written with the ability to communicate complex information to a variety of audiences.
• Ability to priorities conflicting demands and delegate as appropriate
• Ability to manage the development and implementation of electronic and manual Programme management systems.
• Ability to solve complex problems through analysis
• Effectively leading workshops
• Ability to undertake complex analysis and benchmarking using multiple systems and programmes.

Desirable criteria

• Ability to deal with situations which may require the application of tact and diplomacy, and that demonstrate a customer-focused, problem-solving approach.

Personal Circumstances

Essential criteria

• Flexible approach to work
• Self-motivated
• Remains calm and efficient under pressure
• Flexibility to work across multiple sites

Employer certification / accreditation badges

Documents to download

• Value for Patients Manager JD & PS (PDF, 280.4KB)
• Functional Requirements (PDF, 968.4KB)
• Candidate Essential Guide Non Medical (PDF, 1.3MB)