Investments Writer- Senior Associate- Chase UK

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Job Description

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK - but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way - meaning you'll have the opportunity to make a real impact.

As an Investment Writer within the investments division of JPMorgan Chase's International Consumer Bank, you will be responsible for working closely with the Investment Team to translate their insights and analysis into customer-centric thought leadership and educational investing content. Given this is our consumer business, we are looking for a writer that understands consumer needs, and who can make complex investing information simple. We're looking for people who are technically brilliant and want to continuously improve our content effectiveness, but who are also confident at stakeholder management and enjoy working collaboratively.

Our content team is at the heart of this venture. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech.

Job responsibilities:

• Collaborate with the Investment team, researchers, product managers, and SMEs to write meaningful and human investments content, including - but not limited to - a mix of thought leadership editorial, investing education pieces and explanatory copy for our audience.
• Partner with investing experts from across the business and translate their knowledge into effective, straight forward and empathetic content.
• Bring content ideas to the table proactively, and can also build upon ideas brought by others - critically examining the value we are bringing for customers

• Collaborate with stakeholders across the organization who come to content design from different angles-like PR, brand, legal, risk, and more-to facilitate progress and influence direction
• Partner with our brand, marketing, localization, and customer service teams to create a cohesive experience.
• Champion the value of good shareable content among other teams
• Manage multiple projects and deadlines effectively
• Maintain and implement writing guidelines that are in line with our brand and voice

Required qualifications, capabilities and skills

• Demonstrable experience in the area of investments and/or other complex financial instruments - with a high understanding of financial markets and enjoy staying up to date with macro, asset class, sector and geographical trends
• You are exceptionally organised, able to collaborate and communicate effectively, and can build strong relationships with internal stakeholders
• You have high standards for content quality and lift others to these high standards
• Moving between strategy and hands on writing and editing comes naturally to you
• Native fluency in written and verbal English

• You're a natural storyteller, a systems thinker, and a content champion who people want to work with
• You are curious about content performance and continuously improving the efficiency, effectiveness and customer-centricity of our content

Preferred qualifications, capabilities and skills

• Experience writing digital content and editing
• Experience working at an Investments, asset management or financial advice firm.
• While writing investment insights is your strength, you can work with stakeholders from design, marketing, brand and product teams to ensure a consistent voice across our communications
• You understand the importance of SEO, but equally you're able to commit to writing in a compelling and engaging way about virtually anything.

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About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.