UX Researcher

About Us

Location: Belfast hybrid

Contract type: Full time, permanent

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

The Role

Our opportunity is your chance to play a crucial role in redefining the world of talent. Interested? Then we would like to talk to you!

As a UX Researcher you'll be a subject matter expert responsible for planning and executing user research to inform the design of digital services. This individual contributor role works across multiple projects, applying a range of research methods to uncover user needs and behaviours.

Key Accountabilities

Things you will do:

• Design and conduct user research using appropriate methodologies.
• Analyse and synthesise findings into actionable insights.
• Collaborate with designers, product managers, and engineers to integrate user feedback.
• Advocate for user-centred design principles across the organisation.
• Contribute to the development of research frameworks and best practices.

Skills & Experience

You'll need to demonstrate:

Must haves

• Strong and proven experience in a UX Researcher role (User interviews, usability testing, surveys)
• Experience of working with product managers and designers before
• Familiarity with UX methodologies and experience/skills in data analysis and synthesis
• Experience of journey mapping and persona development
• Experience of preparing research documentation and reporting
• Experience of using Research tools (e.g., Optimal Workshop, Lookback)
• Experience of delivering research outputs that directly influence product decisions
• Experience of maintaining high quality and rigour in research execution and reporting
• Experience of meeting project timelines and stakeholder expectations
• Continuous learning and contribution to team knowledge

Nice to haves

• Certifications in UX researching
• AI research experience (working with AI tools and mixing the usual methods of research with AI tools of research)

Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

* Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.