UX Director - Newcastle upon Tyne

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About Tangent

At Tangent we work with large enterprises from IWG plc to SAP & UK Power Networks, to build future-ready digital experiences, products and capabilities.

We're a 100 strong agency working across strategy, consultancy, design, engineering and project management with offices in London, Valencia, Cape Town Lahore, Cairo and Poznan.

What you'll be doing

As UX Director at Tangent, you'll inspire and help lead a team of talented designers to craft innovative, user-centred solutions for some of the world's leading brands.

You'll be at the forefront of shaping experiences across a range of enterprise clients, driving design strategies that not only meet user needs but also elevate business outcomes.

Your leadership will foster creativity, data-driven insights, and continuous improvement, ensuring that our designs make a lasting impact.

Key Responsibilities:

• Shape UX Direction: Collaborate with the Design Partner to set and execute the UX vision across the agency, including defining and documenting process.
• Research & UX Strategy: Guide user research efforts, facilitate stakeholder workshops, and synthesise insights to develop design strategies that drive project success.
• Prototyping & Testing: Oversee the creation of rapid prototypes, encouraging the team to test and iterate on innovative design concepts.
• Mentorship & Career Development: Guide designers to deliver strategic, user-centred designs that align with business goals and user needs. Manage and support their career growth, while contributing to the development of our evolving career frameworks.
• Design Systems & Scalability: Manage scalable design systems to ensure consistency and support future growth across projects.
• Accessibility: Ensure that design solutions adhere to best practices in accessibility, creating inclusive experiences for all users.
• Cross-Functional Collaboration: Work within agile frameworks, ensuring effective collaboration across teams to integrate UX at all stages of project development.
• Innovation & Continuous Improvement: Foster a culture of innovation by driving new design ideas and promoting continuous improvement within the UX team.

• New Business Development: Define UX proposals, support new business meetings, and ensure UX is integrated into project roadmaps and long-term strategies.

What we are looking for

• 10+ years of UX experience, ideally within leading digital agencies, with a strong track record of delivering impactful digital products for high-profile brands.

• Proven leadership and mentoring skills, managing designers to deliver strategic, user-centred designs for complex projects across multiple industries.

• Expertise in data-driven design, including leading user research, data and analytics, rapid prototyping, and usability testing to inform and refine design decisions. A/B testing experience would be a bonus.

• Experience delivering large-scale digital products and websites, as well as driving ongoing optimisation work streams that improve user engagement and conversion.

• Exceptional client-facing skills, with the ability to communicate design decisions through compelling storytelling, ensuring client alignment and engagement throughout the project lifecycle.

At Tangent our aim is to create a working environment where every single member of the team has the opportunity to be themselves. We are an equal opportunities employer and will welcome and consider all applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, sex and sexual orientation.