Underwriting Standards Manager

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Underwriting Standards Manager

Do you have experience in Underwriting Governance?

Do you have experience in Managing a team?

If so, we would like to hear from you.

This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

People

• Responsible for the ACT Underwriting Assistants with the Underwriting Assistant Team Leader reporting directly to you
• Regular 1-2-1s with the Team Leader and regular all team meetings
• Responsible for morale within the team and improving Employee Engagement and retention
• Resourcing and recruitment

Governance:

• Management and oversight of both external and internal audits including coordination of pre audit questionnaires; file lists and audit findings
• Ownership of all governance documentation and change control of that documentation including UWPD; Underwriting Guide and Centralised Underwriting Governance Manual
• Continuous improvement of ACTs governance and controls including implementation of audit findings
• Ownership of peer review; identifying and implement training needs
• All control reporting
• Annual review of DUA alongside CUO and execution of endorsements to the DUA

Process improvement :

• Continuous improvement of our internal processes in line with ACTs Target Operating Model and delegated authority agreement
• Responsible for tracking improvements across ACT
• Implementing service measures for ACT and ensuring these are met

Technology and portfolio underwriting:

• Support the implementation of technology tools that will automate Underwriting governance, ensuring that those tools provide robust protection against underwriting authority breaches
• Evolve our technology tools to further strengthen Underwriting governance
• Use data to manage the portfolio's areas of risk and seek to improve ACT's performance on all fronts
• Implement and oversee a change control process to ensure that our technology and our Underwriting authority are always aligned

Aon Underwriting Managers

AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to insure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement.

AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon.

Skills and experience that will lead to success

• Broad Underwriting background, ideally in Underwriting governance
• Experience of managing a team at mixed levels
• A track record of operating successfully in a regulated environment and with a good understanding of risk management, legal and compliance issues
• Ideally experience of introducing new systems and new working practices into a business on time and on budget
• ACII qualified or equivalent
• Leads by example in knowledge and best practice sharing across lines of business.
• Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates
• Strong interpersonal skills - able to communicate well across organisational levels
• A self-starter who is comfortable with defining and delivering outcomes in a fast-moving environment

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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