UKCRF Network Industry Operations Manager

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Detailed job description and main responsibilities

The Industry Operations Manager will be responsible for the oversight and business development of the UKCRF Network Commercial strategy. The post holder will build and establish excellent working relationships with Life Sciences Industry partners, and also individual CRF Leaders, acting as a senior point of contact for new and existing business and helping to refine the capacity and capability database.

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We're looking forward to hearing from you!

Person specification

Qualifications & Education

Essential criteria

• University Master's degree or equivalent in professional Life Sciences/commercial contract experience

Desirable criteria

• Clinical Research Governance training (ICH- GCP)
• Project Management Qualification

Experience

Essential criteria

• Proven track record in delivering highly complex programmes of work to high standards
• Experience of liaison with staff at all levels in an industry/Commercial contract setting
• Experience in leading teams to achieve clear objectives
• Experience of delivering studies to highly specialised and defined metrics, including implementation of contingency planning, project plans, risk analysis and innovative strategies
• Experience of analysing and interpreting data.
• Experience of Commercial contract clinical trial management, with the Pharmaceutical, Biotech or Medical Device industries
• Project management experience in a leadership capacity - delivering highly complex projects involving multiple agencies and individuals in a range of tasks
• Experience in managing and leading teams through significant organisational change

Desirable criteria

• Experience of liaison with staff at all levels in an NHS setting
• Research Management and Governance experience (ideally in an NHS setting)
• Experience of direct line management

Knowledge

Essential criteria

• Professional highly specialised knowledge of UK commercial contract clinical research acquired in the life sciences sector
• Highly specialised knowledge of the Commercial contract trial lifecycle, including experience of the set up (costing and contracts) and performance management of clinical research studies.
• Knowledge of medical, scientific and /or research terminology Knowledge and understanding of the importance for the development and delivery of clinical research.
• Knowledge of current national systems and structures for the approval, management and monitoring of clinical research in the NHS

Desirable criteria

• Knowledge of the governance and legislative framework for conducting clinical research studies, including Good Clinical Practice.

Skills & Abilities

Essential criteria

• Proven ability to provide leadership in the management of complex change.
• Proven ability to lead and deliver on multiple projects
• Ability to prepare and deliver presentations and business cases to diverse audiences.
• Ability to analyse and interpret specialised, confidential research management information and ability to make judgements regarding a range of highly complex research management issues.
• Proven ability to work in a complex and challenging environment.
• Proven ability to engage and negotiate with senior management and executive board members.
• Proven ability to manage expectations of multiple stakeholders.
• Exceptional influencing and negotiation skills.
• Excellent interpersonal, communication, presentational and report writing skills
• Ability to work autonomously and meet tight deadlines
• Excellent time management skills, able to prioritise and work proactively with respect to managerial accountability
• Strong problem-solving skills
• Ability to work with sensitivity and tact
• Commitment to confidentiality
• Highly motivated, with the ability to influence and inspire others

Values/ Behavioural/ Attitudes

Essential criteria

• Flexible approach to working
• Attention to detail Highly motivated, with ability to influence and inspire others
• Ability to act as a champion for patients, carers, public and their interests, ensuring the patients' voice has an impact on UKCRF Network's activities

Employer certification / accreditation badges

Documents to download

• UKCRFN Industry Operations Manager Job Description (PDF, 106.2KB)
• UKCRFN Industry Operations Manager Person Spec (PDF, 71.8KB)
• UKCRFN Industry Operations Manager Function Reqs (PDF, 351.9KB)
• Candidate Essential Guide Non Medical (PDF, 882.5KB)