Travel Risk Manager

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Job Introduction

Risk Manager - Travel

Salary - Up to 60,000 (dependent on experience)

Permanent

Hybrid - Travel to the Ashford Office a couple of times per month

Here at Saga, we are seeking a Risk Managerfor our Cruise and Travel businesses. This role is to support the Head of Risk and is responsible for the delivery of 2nd Line Risk and Assurance. This includes partnership for risk management, demonstrating best practices in executing risk duties, to deliver exceptional results to support and maintain the effectiveness of the internal risk and control environment.

Role Responsibility

• Supporting design of the Risk Strategy and delivery of the risk roadmap for the Travel and Cruise businesses.
• Facilitating the implementation of the enterprise risk management framework and enabling its continuous improvement.
• Ensuring incidents are managed by the first line in line with the policy requirements, and independently checking and challenging 1stLine assessments and outcomes to ensure appropriate mitigation and management.
• Facilitating the cascade of Group risk appetite statements for the BU / area of the business I support. Monitor the management of risk within the appetites through reporting.
• Support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensuring internal control testing is undertaken effectively by the 1stline. Provision of 2ndline challenge where appropriate.
• Facilitating the identification, development and deployment of appropriate risk management tools, techniques and processes to ensure risk management across the BU / areas of the business I support are value added and support the strategic objectives of Saga.
• Administering the system for incident, risk and control documentation.
• Actively promoting a risk culture that encourages appropriate risk taking, aligned to strategy and risk appetite, with effective and timely response to risk events according to the risk they present to the business.
• Supporting development and maintenance of risk management policies, procedures, and guidelines to ensure consistency and effectiveness in risk management practices.
• Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents.
• Working with the responsible owners across the organisation providing 2ndline support to ensure their compliance with regulatory obligations, whilst taking a practical approach to risk-based challenges and offering appropriate solutions.
• Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports identify root causes with practical solutions, and ultimately provide value to management.
• Attending and participation in Exec risk committees and other governance fora where risk engagement is required.
• Provide robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material risk incidents.
• Supporting the development and delivery of the 2ndLine assurance plan, execution of individual assurance assignments ensuring the highest level of service quality and stakeholder satisfaction. Providing robust assurance and risk-based, pragmatic and commercial recommendations to manage and mitigate risk.
• Providing 2ndline representation for OAVs
• Facilitating the BU / area of the business I support in understanding their role and accountabilities in mitigating and managing risk within their area of responsibility.
• Supporting the annual assessment of the internal risk and control environment.

The Ideal Candidate

• Lead International Safety Management (ISM) auditor qualification / ISM auditor qualification
• ESG related professional qualification / certification (desirable)
• Qualified and experienced Risk professional (minimum of three years operational and financial risk experience)
• Industry experience working within Travel & Cruise (desirable)
• Strong understanding of maritime regulation, and knowledge of Package Travel Regulations (PTRs) is desirable.
• Extensive knowledge of risk, compliance and quality assurance in the context of travel businesses
• Proven track record of working effectively with senior management on the internal risk and control agenda
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
• Excellent interpersonal and communications skills
• Stakeholder Management / business partnership skills building strong working relationships at all levels

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance andthe Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Were passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. Were dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

Saga does not accept agency CVs unless specifically engagedonthe role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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Saga Group