Travel Assistant Manager

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About the role:

The role that our Travel teams play in supporting our local communities is an exciting one! From long haul trips of a lifetime, to family friendly breaks, or even romantic getaways, your primary task is to create memories for your customers and make their dreams come true.

As one of our Assistant Managers you will be working within a sociable but fast paced and sales focused environment, where no two days are the same. Working closely as part of your motivated and friendly team, your main role will be to establish the travel needs of your customers and deliver the right products, packages, and destination to make their vision a reality. Your duties will include:

• Working closely with the Travel Branch Manager to support the smooth day-to-day operation of the branch and its administrative processes
• Assisting the branch manager in coaching and developing your colleagues. Setting a high standard for your team and inspiring them to achieve it
• Organising travel packages for customers from start to end, including arranging flights, insurance, accommodation, and the extras that ensure the holiday goes smoothly
• Managing customers' holiday administration, including the collection, and processing of payments
• Helping to drive business through social media and organising events, to help build and maintain relationships with your customers

INDHP