Transport Shift Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Description

Overview

An exciting opportunity has arisen for a Transport Shift Manager to join our B&Q Branston site. This role is part of our Home Delivery Network and as an experienced leader, your experience, drive, and determination will be utilised well within this challenging and rewarding role. If you feel that you have what it takes to be part of this successful team, we would love to hear from you.

40 hours of work

How will you contribute?

roactively manage and motivate the team and engage with colleagues to ensure the best performance

Support and develop the performance of colleagues, where required, conducting disciplinary, grievance and appeal hearings.

Proactively manage and develop accident reduction initiatives and communication to help contribute to a safer work environment.

Actively manage KPIs in line with customer expectations, on time delivery windows, customer service levels and voice of the customer on a daily basis.

Encourage a culture of excellent customer service 'right first time' with the team

Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety

Ensure processes and procedures are adhered to throughout the operation, with focus on health and safety

Ensure sufficient resource is available to meet performance expectations, including managing recruitment and agencies

Responsible for driving high levels of employee engagement through development of colleagues, regular 1-2-1 reviews, participation in site activities etc

Work closely with the warehouse and planning teams

Ensure that any performance, conduct, or capability issues are thoroughly investigated, and any required resulting actions are completed in a timely manner

Make any necessary alterations to the transport plan, providing feedback to the Planning team where required

Ensure the smooth running of the daily deliveries

Contribute to training and development of yourself and the delivery teams

Maintain responsibility for performing all duties in compliance with related legal/statutory regulations, professional duties, and obligations

What will you bring?

An experienced Shift Manager with customer service focus within in a high-volume transport and warehouse environment

High level of attention to detail and accuracy

Experience with a unionised workforce is beneficial

Good knowledge of transport legislation

Energetic, resilient, and flexible

Excellent PC skills including Microsoft Office applications

Excellent communication skills

Works well under tight deadlines with a keen eye for detail and a right first-time approach

Software experience, Kronos time management and Oracle would be an advantage

Able to work shift work, including weekend working (required)

Able to implement and manage change

Budget and financial skills

Able to resource plan, ensure maximum use of resources in cost-effective manner

People line management and effective people skills

Clear communication and collaboration at all levels, e.g., customers, colleagues, and direct reports

High level of self-awareness and takes accountability for own development

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. That's why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

Be a part of our values; We're Thoughtful, We're Aiming High and We're Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.

Find out more: Wincanton champions a diverse workforce