PMO Manager

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Job Purpose

As an AIM listed company, we are committed to driving innovation, growth, and operational excellence. The ideal candidate will play a pivotal role in leading the portfolio that enhances organizational efficiency and position us for continued success in the market.

Reporting to the Portfolio Lead, this role has responsibility for overseeing and managing the activities of a TMO/PMO within the organisation. They provide guidance and support to project managers/programme leads, ensuring projects have the right artefacts and governance to deliver, on time, and within budget.

The TMO Manager establishes and maintains project management standards, processes, and methods. They also monitor progress of projects via project reporting.

Overall, the TMO Manager plays a crucial role in driving project excellence and delivery standards.

Job Overview

Key Responsibilities

Governance, reporting, standards

• Build, improve and ensure consistency of programme management framework - objectives, outcomes, milestones, RAG status, risks, dependencies, costs, benefits, KPIs
• Review the monthly portfolio status reports, and meeting packs for the project and programme leads. Ensure they are populated correctly for the monthly cadence
• Document and share actions from BTO Monthly Portfolio Governance meetings and follow up with respective action owners to ensure actions are completed on time
• Support Programme Leads in resource allocation and capacity planning
• Schedule all TMO governance meetings for the portfolio
• Manage purchase orders, time sheets, invoices

Programmes / Projects

• Provide guidance and support to programme / project teams in the execution of projects
• Support Portfolio Managers in project assessments / reviews
• Support Finance in benefit management

People

• Provide training to project managers and new joiners on TMO governance
• Ensure correct attendees at TMO governance meetings, document actions and decisions

Skills & Experience

Work Based

• Extensive experience as a TMO Manager
• Exposure of establishing and maintaining project management standards, processes and methods
• Deep knowledge and experience of Microsoft packages - Excel, PowerPoint, Word, Project
• Strong communications skills, both written and verbal
• Self-organised with a great eye for detail
• Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness
• Very good prioritisation skills to balance key priorities
• A strong internal customer centric approach

Behavioural

• Effective in unifying and creating teams of people with disparate skills
• Prioritises effectively, maintains a clear focus and sees actions through to delivery
• Energetic, determined, positive, goal focused and consistent - even under pressure
• Builds trust and demonstrates integrity in all circumstances
• A self-motivator who is effective as an individual, or as part of a team

Life at RWS

At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and we'll Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.