Transformation Consultant - Fulfilment

Tesco UK • Shire Park, Welwyn Garden City, Hertfordshire • Permanent • Apply by 21-Nov-2025

We are on the lookout for a Transformation Consultant to join our Transcend team here at Tesco. At Transcend Retail Solutions, we help retailers around the world grow their online grocery businesses using the same solutions that powers Tesco's £8bn e-commerce platform. We're part of the Tesco family but work like a startup - fast-moving, collaborative, and driven by impact. Joining our consulting team you will sell, consult and deliver market leading fulfilment solutions to grocers seeking to accelerate our customers e-commerce journey. With an in-depth knowledge of online fulfilment and propositions, you will help clients solve problems and create maximum value from their online operations.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

Solutions Delivery

• Complete operational health assessments to understand client needs.
• Deep dive problems issues to form hypothesis and solutions.
• Prepare business proposals and presentations.
• Provide consulting support and/or deliverables to clients.
• Spend time in country leading client teams through process improvement and transformation, coaching best practice for fulfilment operations.
• Manage projects and change initiatives.
• Ensure that proposed benefits are tracked/realised.
• Manage financial performance of all project deliveries.

Client Management

• Maintain strong relationship with client throughout engagement keeping them informed of progress.
• Ensure high level of customer satisfaction.
• Develop strong relationships with key client managers throughout client engagement cycle, supporting both existing work and identification of future opportunities for growth.

You will need

• Experience optimising services and solutions related to operational efficiency, manual/advanced pick software, MFC in the ecommerce grocery sector.
• Understand the E2E fulfilment journey across receive, stow, pick, pack & deliver and importance of balancing storage, throughput & people across the operation.
• A deep knowledge of solutions in the market, their strengths, weaknesses, and opportunities.
• Consultative selling, relationship building and negotiation skills and / or experience in leading and improving fulfilment operations.
• Exceptional verbal and written communication skills, with experience in writing significant reports and deliverables.
• Ability to travel globally as required.
• Work collaboratively in a small cross functional team but also to work independently across geographies and timezone.

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.