Training Lead (Salesforce)
Salesforce Training Lead
Transformation Management Office
6-month fixed term contract
ITV London, White City / Hybrid
Hybrid working - Usually 2 days per week in the London office
Hiring range: £55,000 - £70,000
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The team...
The Transformation Management Office is responsible for ITV's ongoing transformation, on behalf of the Management Board. We work with teams from all across ITV, driving the delivery of programmes and making sure we're prioritising the people side too.
The role...
The Training Lead is responsible for delivering the training plan for the Global Partnerships Salesforce programme. The role will support the creation of the training plan and lead the development of content and training sessions.
The Lead will use best practice principles for managing training delivery using a human-centric approach and winning hearts and minds across this important programme of work.
The programme is focused on replacing two existing instances of Salesforce within our Global Partnerships business - the team focused on leveraging our IP globally. The programme will introduce a consolidated Salesforce platform which will simplify and standardise GP's sales processes, driving improved forecasting, stronger customer insights, and enhanced employee experiences. This transformation will align with industry best practices and ITV's digital strategy.
Key responsibilities:
- Contribute to the development of the training plan, which will focus on timelines, audiences and specific training methods/training delivery
- Take ownership of the training development covering a variety of training methods; this will involve coordinating with and agreeing on support from different stakeholders across the programme
- Develop innovative and engaging training materials in multiple formats to meet different learning needs, including the review and sign-off process
- Oversee the set-up and coordination of training sessions; capture feedback and identify improvements
- Delivery of training sessions to trainers
- Support ongoing development of ITV change methodologies and materials to build change capability
Skills you'll need (minimum criteria) ...
- Experience designing and delivering Salesforce training
- Experience in delivering training activities for a transformation programme
- Maturity of skills and breadth of experience in training and change management principles, methodology and tools
- Experience in working closely with and influencing senior stakeholders
- Excellent communication skills, with a proven ability to present to and engage teams at all levels
- Strong consultative, relationship management, networking and influencing skills
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Find out more about applying with a disability.
* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
- Flexible working with a range of options to suit everyone
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We'd encourage you to apply as soon as possible if interested.]]>