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Trainee Technical Account Manager

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Overview

A role as a Trainee Technical Account Manager has become available at our Dungannon site in Northern Ireland. This is an opportunity for a highly motivated, career minded individual to progress their career within the Food Safety & Quality department whilst liaising with key UK retailers.

As a key representative of the Food Safety & Quality division of the company, this role will provide opportunity for personal growth and development, this will be a dynamic role with scope to drive a wide range of customer relationship initiatives while collaborating with and supporting a high performing and effective Technical team.

Responsibilities

The Role:

  • To work collaboratively between the customer and the company, ensuring that we cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
  • Develop strong relationships with both the customers and the wider site teams and to help establish Dunbia as the supplier of choice with the customer.
  • To be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.
  • Represent the Food Safety & Quality department in a positive and pro-active manner at customer head office meeting, including development gate meetings, technical reviews, product reviews etc.
  • To organise customer visits and audits to the factory, including the management of post-visit actions.
  • Liaise with New Product Development department with respect to food safety aspects of launching new products
  • Regularly review KPI's and drive actions along with the site teams to continually improve KPI's
  • Review artwork of primary packaging; sleeves / labels to ensure legal and accurate
  • Management of raw material & finished product specifications and factory quality attribute sheets
  • Conduct product assessments to ensure production adherence to agreed standards
  • This is a 1 year fixed term contract

Qualifications

The Person:

  • 2 years + Food industry experience, preferably in a Technical/ Quality role
  • Science/ Food Science/ other related discipline qualification at higher education level
  • Exposure to the understanding of retailers
  • Organisational skills to enable the management and development of multiple projects
  • Understanding and working knowledge of food science, legal labelling, audit requirements and of customer technical requirements
  • Confidence to manage customers and key stake holders in a fast paced environment
  • Effective communication skills, both written and verbal at all levels
  • Ability to work effectively within a team and on your own initiative
  • Willing to build knowledge base above and beyond core experience
  • Full UK Driving Licence

Benefits

  • Enhanced Holiday
  • Free On-Site Car Carking
  • Subsidised Canteen
  • Pension Scheme
  • Life Assurance Cover
  • Discounted Staff Shop
  • Phone and Car Insurance Perks
  • Free Health Surveillance
  • Ongoing Training and Progression Opportunities
  • Employee Engagement Activities
  • Give Aways (Free meat seasonally)
  • Refer a Friend Scheme
  • Death in Service scheme

No company sponsorship is available to overseas applicants for this position.

INDMP

Trainee Technical Account Manager

Dunbia
Dungannon, UK
Full-Time

Published on 07/01/2025

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