Marketplace Manager

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THE CARWOW GROUP

Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.

What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

WHY JOIN US?

We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans!

As pioneers, we're always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it's our responsibility to see possibility - building new experiences, launching new titles and listening to drivers.

Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!).

Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!

ABOUT THE ROLE

The Sell My Car (SMC) Marketplace Manager (Trading) will work with senior leaders, collaborating across functions, rapidly diagnosing and spotting trends, growth opportunities, quickly solving problems, and bringing new valuable insight to help the SMC leadership team to make the right decisions. You will liaise and align with your international counterparts to learn quicker and share best practice across our markets, driving the commercial success of the business.

WHAT YOU'LL DO

You will execute a wide range of analytical, operational & strategic actions, initiatives and projects critical to carwow's growth and business success, working closely with all teams within the business (Commercial, Product, Marketing and Data) to maximise short to mid-term value.

• Marketplace Health: Work with all the Sell My Car teams to identify areas for continued efficiency, being ruthlessly focused on flagging underperforming areas and holding teams to account. Lead the development of the operational capability to manage key tactical levers, and initiating projects to improve marketplace health at a broad scale.
• Performance Monitoring: Becoming the internal expert on SMC with accountability for monitoring and reporting on day to day trading, working cross-functionally to identify metrics that are off track, diagnosing the issues, and surfacing these to drive actions that get performance back on track
• Performance Reporting: Prepare and lead weekly trading meetings, distilling complex information into clear, prioritised actions, following up on impact of actions and creating a framework that allows us to pull the right levers based on the insights we have available.

WHAT YOU'LL NEED

Please note: We know that no candidate will be the perfect match for all we've listed in this posting, so we'd encourage you to apply if you feel you're close to the brief but not an exact match.

• Proactivity and curiosity, along with a drive to succeed, learn and develop
• Very strong communication skills, both verbal and written
• Demonstrated ability to lead cross-functional, strategic actions, initiatives and projects
• Strong bias for action and experience solving complex, unstructured problems
• Passion for data analysis and natural aptitude for problem-solving, with the ability to mould this output into a clear storyline
• Willingness to quickly learn, adapt and apply new skills
• A creative, entrepreneurial mentality that enjoys experimentation and is willing to take risks
• Experience working in a Marketplace business model and overall interest in the automotive industry
• Basic SQL skills

WHAT THE PROCESS LOOKS LIKE

• Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow
• Step 2: Video-call with the Hiring Manager
• Step 3: In-office task-presentation with the Hiring Manager & 2 Stakeholders
• Step 4: Video-call with Sell-My-Car Senior Leadership

WHAT'S IN IT FOR YOU

• Hybrid working that works around you
• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving's hard enough without work!
• On your third year anniversary, you get 30 days of annual leave per year
• On your tenth year anniversary, you get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for the little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you've been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.