Off-Trade National Account Manager

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ABOUT YOU

We are recruiting a National Account Manager who will be pivotal in supporting the continued growth of our wines in the UK's largest grocery retailers. The role is best suited to a National Account Executive looking to step up into an account management role and work across national multiple grocers, independent specialists and online retailers. Working closely with our Senior National Account Managers, you will support the execution of annual off-trade account plans as well as developing customer insights and analysis.

This is a varied and demanding role - a positive individual who has the ability to plan and manage with a hands-on attitude is essential.

KEY RESPONSIBILITIES:

Develop Customer Relationships

• Build relationships with key departments within top four grocers, supporting the flawless execution of brand plans and channel strategy across our key customers
• Establish ways of working with retailer supply chain, marketing and buying support teams, supporting with day-to-day management of order capture and invoicing

Off-Trade Data Management:

• Maintaining Off Trade channel dashboards and internal reporting
• Developing insight and action from key data sources, including retailer EPOS data, stockholding reports and Nielsen insights
• Build actionable insight from regular store visits, including customer range analysis and competitor activity
• Collaborate with Customer Marketing and Finance to develop strong ROI on retailer campaign investments

Demand Planning

• Use EPOS forecasts and stock reports to develop accurate demand planning by customer & SKU
• Liaise with customer services to align forecasts with production, dispatch and invoicing
• Build relationships within the retailers' supply chain teams ensuring alignment on forecasting and orders

Product Management

• Manage vintage and product changes throughout the year with retailers
• Maintain all online product pages, updating product images and information as required
• Liaise with Customer Marketing to support with execution of in store and online media activation

SKILLS & EXPERIENCE

• Previous experience as a National Account Executive or Junior National Account Manager
• Grocery experience, with drinks industry experience desirable
• Strong analytical skills and an ability to manage complex data
• Excellent interpersonal and communication skills
• Organised with good attention to detail

WHAT WE CAN OFFER YOU

This is a permanent role with the following:

• Competitive salary
• Performance related annual bonus
• 25 days' holiday plus a day off on your birthday
• Wine allowance
• Employee Discount
• Enhanced family leave policies
• Employee Assistance Programme
• Quarterly company social events

ABOUT CHAPEL DOWN

Chapel Down is England's leading and largest wine producer with an award-winning range of sparkling and still wines.

Chapel Down's status as the most recognised English wine brand is supported by its partnerships with flagship sporting and cultural events including Ascot, The Boat Race and Pub In The Park and Chapel Down is the 'Official Sparkling Wine' of the England and Wales Cricket Board. Our products are widely available in the premium off trade, as well as being served in some of the UK's finest bars and restaurants.

The Company also welcomes approximately 60,000 visitors a year for winery tours and tastings at its brand home and retail experience in Tenterden, Kent.

Chapel Down is also proud to be recognised in the Sunday Times 'Best Places to Work' in 2023 and 2024.

To apply, please follow the link or email [email protected]