Trade Counter Manager

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Sikla UK & Ireland is now setting up a new trade counter in Milton Keynes, making its pipe fitting products available for the local MEP contractors. This is a unique opportunity for someone with retail experience in this industry to run and explore a new sales area of the company as a business unit on its own.

The Trade Counter Manager is responsible for overseeing the daily operations of the trade counter, ensuring excellent customer service, and managing inventory. You will liaise with other departments to ensure the right materials and processes are in place to achieve sales targets. The role requires strong product and market knowledge and a focus on maximizing efficiency and profitability.
You will be the main point of contact for any topic related to the Sikla trade counter in Milton Keynes.

Your key duties and responsibilities

Operational Setup:
- Coordinating the setup and organization of the new trade counter
- Establishing required resources and investments to make qualified proposals to management
- Collaborating with the other teams to establish operational procedures and protocols.

Customer Service:
- Understanding customers' requirements and provide internal feedback about replenishment needs, accordingly.
- Providing expert advice on products and services

Order Processing and Admin:
- Processing orders, collect payments, process sales documentation and cash reconciliations

Inventory Management:
- Implementing stock control measures
- Communicating internal replenishment needs and customer feedback to support decision-making on new products.
- Organizing stock displays and ensuring products are well-presented

Sales Promotion:
- Working closely with the sales and marketing teams to promote the new trade counter and drive customer engagement.
- Actively participating in sales promotions, events, and initiatives to attract new customers and generate business growth.
- Working towards the promotion of the Sikla brand to the local market and contractors.

Your Profile
• Minimum 2 years experience in a retail or retail environment, within the piping and fittings industry
• Proficiency in Microsoft Suite and ERP software applications
• Clear understanding of how to develop and deliver commercial concepts
• Strong sales and organizational skills
• Excellent communication and interpersonal skills, with customer focus
• Knowledge of piping systems, fittings, and related products
• Ability to adapt to a fast-paced and dynamic work environment, with a proactive and solutions-oriented approach

Package

• 25 days annual leave (+ bank holidays)
• Onsite free refreshments and regular staff lunches
• Entitlement to Private Healthcare & Local Gym Membership
• Supportive working environment and continuous training in an international environment

Career Prospects and Training

At Sikla we believe in career plans based on long-term strategy, built on teamwork, growth and development. You will always be encouraged to bring your ideas to the table and develop your skillset towards real career opportunities within the company.

If you are interested in this position, please submit your application for consideration.
We look forward to hearing from you!

You will find more information about Sikla and its Team on our website, careers page and LinkedIn page.