TikTok Account Manager (Home & Living) Summer Intern, London, 2025

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

We are looking for talented individuals to join us for an Internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

Joining the e-commerce team will give a holistic view of how to grow and scale merchants and sellers on the TikTok Shop platform, spearheading in the social commerce space. Working directly with merchants, creators and talented colleagues, learning and collaborating directly with the Account Management (AM) team.

The AM team is the primary owner of the success of merchants on TikTok Shop and their responsibility spans across multiple areas including merchant onboarding, merchant growth, reporting and cross-functional initiatives. In this team you will have the opportunity to see all phases of a merchant's lifecycle on the platform and support them in being successful on TikTok Shop. The Home & Living category is an exciting one, that will give you insights into products, sellers, creators and customers across diverse categories, such as Sports & Outdoors, Toys, Collectibles or Pets.

Responsibilities:
Be part of the action, supporting Account Management teams & sellers on their growth journey!
- Supporting the Account Management team with merchant operations: preparing seller business reviews, providing clear data analysis, troubleshooting issues
- Research industry trends, market themes, and competitor analysis and provide insights and recommendations on key seasonalities, products and initiatives that will influence the sellers' growth on TikTok Shop
Hone your entrepreneurial skills and business acumen!
- Manage small-scale merchants and support their growth journeys and how to maximise their TikTok Shop experience
- Collaborate with the Creators team experts to make sure creators have visibility on the best products our category offers
Be at the heart of our operations!
- Collaborate with Live/Campaign Ops to ensure effective Live and campaign delivery and resolve any technical hurdles
- Become an expert in the utilisation of tools for reporting, budget control, promotional spending and content management systems

Qualifications

Minimum qualifications:
- Currently studying a Bachelor's degree or above, graduating in 2026.
- Must be available in June 2025 for 12 weeks
- Understanding of TikTok and TikTok Shop from a customer perspective/in-app experience
- Experience working with Excel and delivering actionable insights
- Data-driven, strong execution with attention to detail, good communication, collaborative, and good time management skills

Preferred qualifications:
- Work experience (in E-Commerce), ideally in account management
- Strong understanding of content, especially TikTok, Instagram, YouTube, and other content-driven platforms.
- Data-driven, strong execution with attention to detail, good communication, collaborative, and time management skills
- Comfortable working in a fast-paced and dynamic environment. Super self-driven and enjoys building things from scratch

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.