Ticketing & Sales Manager
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Summary
We're looking for a highly motivated, well-organized and personable individual to join our team here at Milton Keynes Theatre in the role of Ticketing & Sales Manager.
More Details
Ticketing & Sales Manager
We're looking for a highly motivated, well-organized and personable individual to join our team here at Milton Keynes Theatre in the role of Ticketing & Sales Manager.
Reporting to the Theatre Director and Theatre Manager, the Ticketing & Sales Manager has lead responsibility for the theatre's ticketing at a venue level - for staff, for managing the ticketing system specifically and for ensuring that the audience receive the best service that they can.
The focus of the role is on selling as many tickets, memberships, packages, and other ancillary products as possible combined with providing the best customer experience. The candidate will need to motivate, train, support and rota the team to similarly sell and cross-sell, and they must embrace change and enable their team to do the same. They will need to be able to meet sales targets within prescribed budgetary constraints, must have excellent technological skills and should relish the opportunities technology can provide to optimise sales and customer experience.
Our ideal candidate will lead by example by being pleasant and collaborative in their approach to their day-to-day work, liaising and communicating effectively with members of the audience and key stakeholders such as Marketing and Revenue Management; Ticketing Operations, Memberships and Creative Learning internally, as well as Producers externally in order to achieve the goal of maximising sales and minimising costs.
This role is based on working 40 hours per week, which will include some evening and weekend working, and occasional bank holidays.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Milton Keynes Theatre opened on the 4th of October 1999 after 25 years of planning and campaigning by local people. Since then, we have been lucky to be able to host a variety of first class touring and West End productions welcoming thousands of people through our doors every year. We are a busy, diverse, and vibrant venue with no two days the same. We are a close knit and supportive community of people passionate about theatre. Together we care about enhancing the cultural diversity of Milton Keynes through our theatre programming and Creative Learning initiatives.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world's best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk