Test Manager (CLM)
Test Manager (CLM)
Group Tech
12-month FTC / Full time
Office location: White City, London
Hybrid working - Usually 2 days per week in the London office
Hiring range: £60,000 - £70,000
For more information, please email TalkingCareers@itv.com
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The team
ITV Studios is one of the biggest global creators, producers and distributors of TV content in the world.
Growing our UK and global production base is central to our More than TV strategy. We are the largest producer in the UK, one of the largest producers in Europe and one of the largest independent unscripted producers in the US. ITV Studios' UK division includes 27 production labels, creating and producing a diverse range of scripted and unscripted content for a wide range of broadcasters and streaming platforms.
Within ITV Studios is our Global Partnerships function, which further adds to our creative and financial success by developing international hit formats and distributing our 90,000+ active catalogue hours of film and television content to buyers such as broadcasters, streaming platforms, airlines and many more. As we continue to grow, providing these development, sales and distribution teams with the right tools to succeed in a competitive environment is critical to powering that future value.
Working hand in hand with our business teams, ITV Technology is the key that unlocks our creativity, allowing us to make, distribute and monetise the best programmes in the UK and across the world. From the transformation of ITV's internal systems to how the broadcaster makes programmes and delivers content to viewers, digital transformation and innovation is at the heart of our future at ITV.
The role
ITV Technology and Global Partnerships are working together on a major programme of change, building out new systems and capabilities for Rights, Content Sales & Licensing, Royalties and Contract Lifecycle Management. As the Test Manager you will be accountable for all testing delivered for this important programme.
The Test Manager will take a lead in coordinating the tests. They will own the strategy, approach, planning, scheduling and management of all testing, including supplier management & assurance. Working with development teams to build tools that will integrate, and deploy software releases to various platforms
This will be a hybrid buy/build programme, with key software systems provided as COTS products, heavily integrated with internal domains and capabilities. The successful candidate will need to be able to work in an environment that combines structured user testing of SaaS tools alongside automated regression testing of software components.
As you will be joining at the start of the journey, you will have a vital role in defining the toolset and methodologies used. Following on from the completed rollout you will continue to lead on testing for ongoing platform improvements. You will also have the opportunity to work on other key internal systems.
You will be working directly with business sponsors, business analysts, architects, operational teams, engineers and managed service providers to build the best possible outcome.
Responsibilities include (but not limited to):
- Working in partnership with business stakeholders, engineers and 3rd parties to draft and implement a robust test strategy
- Creating and enforcing testing plans
- Track, monitor and report on test results
- Conducting tests (manual and automated) per predetermined quality criteria
- Identifying, arranging, and facilitating user acceptance testing
- Work closely with the relevant stakeholders to identify testing and release dependencies
- Ensure the change control process is fully followed for all relevant systems, with appropriate documentation
Skills you'll need (minimum criteria)
- Familiar with various testing approaches, tools, & best practices
- Experience of leading testing and managing releases across a programme of technical and business change
- Experience of embedding and shaping new test strategies/approaches across large programmes of work
- Have a strong grasp of testing processes, test automation & software
- Knowledge of agile methodologies
- Experience working with 3rd parties on testing and releases
- Advanced knowledge of software development lifecycle
Other things we're looking for (key criteria)
- Having worked with a CLM system highly desirable
- Experience with the testing and releasing life cycle for SaaS products
- Ability to identify when a problem may require escalation and to work collaboratively with relevant colleagues or 3rd parties to rectify these issues
- Demonstrate passion to continuously improve own skills and knowledge, and effectively explain concepts or ideas to non-technical audiences
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Learn more about applying with a disability.
* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including:
- Flexible working with a range of options
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life