Temporary Resourcing Operations Manager

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Detailed job description and main responsibilities

We're looking for a dynamic, forward-thinking leader who thrives in a fast-paced environment.

You'll bring:

• Proven experience managing a high-volume temporary staffing or resourcing service.
• Strong leadership, influencing and communication skills with the ability to engage stakeholders at all levels.
• Excellent analytical and reporting skills, with the ability to interpret complex workforce data.
• A creative, problem-solving mindset with a drive for improvement and innovation.
• Educated to Master's level (or equivalent experience) with evidence of continued professional development.

To lead the Trust Temporary Resourcing service providing temporary staffing solutions across all staff groups via staff bank workers, agency workers, and interims.

To be responsible for continuous improvement of the Temporary Resourcing ensuring it is responsive to service needs, provides value for money, and meets governance and audit requirements including NHS England and NHS Improvement directives.

Responsibility for the daily operational management providing the Trust stakeholders with the required management information to continuously monitor, control, reduce temporary staffing demand and cost.

The key aim of this role is to develop and lead an efficient, professional and cost effective temporary staffing service for the Trust.

Person specification

Qualifications

Essential criteria

• Educated to Masters level or equivalent practical experience.
• Evidence of CPD

Knowledge & Experience

Essential criteria

• Experience of effectively leading a multi-disciplinary temporary staffing function
• Experience of effectively managing complaints and dealing with incident reporting requirements.
• Experience of effectively leading a service delivering high volume workload to meet service demands against non-negotiable deadlines
• Experience of analysing data and producing complex reports
• Experience of working in a complex political environment, balancing the competing needs of internal and external stakeholders.

Skills

Essential criteria

• Effective budget monitoring.
• Ability to design, develop & implement temporary staffing strategies at a senior level.
• Strong and effective leadership skills with the ability to motivate, influence, persuade, and ensure effective delivery.
• Excellent verbal and written communication skills to Board level and across external organisations / agencies.
• Ability to meet challenging deadlines whilst maintaining accuracy and data integrity.
• Producing and implementing robust policies, processes and procedures.
• Ability to analyse highly complex environments, business needs, and assess supplier capability.
• Advanced MS Excel
• Standard Keyboard skills

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Temporary Staffing Operational Manager JD (PDF, 848.3KB)