Temporary Accommodation Service Manager
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Job Description
Salary: £58,184
Grade: Level 5 Zone 2
Location: 5 Pancras Square N1C 4AG
Contract Type: Permanent
Hours: Full Time, 36 hours
Closing Date: Friday 8th November 2024 at 23:59
** Applications for this role need to be sent to Osborne Thomas, please see details below to apply. Do not click the 'apply' button as those application will not be considered. **
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all. Our goal is to ensure that everyone in Camden has a place they can call home.
What You'll Be Doing
We are looking for a passionate leader ready to make a difference in housing. As a Service Manager, you will spearhead partnerships with private letting agents, local authorities, and social landlords, ensuring our community has access to cost-effective and suitable temporary and settled accommodation. You'll manage a budget of up to £2 million, redesign our temporary accommodation service, and guide a dedicated team to deliver compassionate support to our residents. With a focus on efficiency and quality, you'll shape our action plan to reduce homelessness and ensure compliance across all accommodations. Your responsibilities will encompass leading the redesign of the temporary accommodation service, managing budgets, supporting and training a compassionate team, ensuring clear communication and responsiveness to residents, and monitoring key performance indicators to drive service excellence.
All About You
We're seeking an enthusiastic individual with a degree or equivalent experience in housing, a deep understanding of housing laws, and a passion for housing equality. If you should be proactive, collaborative, and focused on delivering accessible services. You should bring empathy to your approach and believe in community collaboration to help us provide every resident a safe and welcoming home. You should possess strong problem-solving skills to support residents, excel in communication and collaboration with teams and the community, show a commitment to equality, diversity, and inclusion, and have a solid understanding of safety and well-being protocols.
To view the Job Profile, please click HERE or copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10714589/file/document...
To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.
How to Apply:
To apply you will need, your full contact details, as well as the following documents:
- CV, this should be no more than 2 pages of A4
- Supporting statement, this should be no more than 2 pages of A4
- Why this role? This accompanying paragraph should be no more than 150 words and will be reviewed by the hiring manager separately alongside your application.
Please reach out to our retained consultants at Osborne Thomas for further details of how to submit your application:
Email: Camden@osbornethomas.org
Phone: 020 3280 3671
What We Offer
At Camden, you'll receive a host of benefits including:
- 27 days annual leave for new starters, rising to 31 days after 5 years
- Local Government Pension Scheme
- Flexible working opportunities;
- Interest free loans
- Access to our incredible staff networks
- Career development and training
- Wellbeing support and activities
Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.