Technology Proposition Manager: Portals & Apps

This role is a 12 month Fixed Term Contract!

Accountabilities

• Support the Senior Commercial Technology Manager in the development and embedding of the strategy for AAH Portal and App technology propositions to support business growth, adopting a customer-centric approach
• Utilise data, customer and supplier research, competitor and market insight to develop and drive the business case for new technology propositions based on the agreed strategy
• Engage key stakeholders regularly to confirm buy-in and support to drive technology propositions to achieve expected business benefits
• Evaluate and continuously improve the ongoing impact of new and current propositions against the original objectives specified in the business case
• Build a process to monitor competitor activity, assess the market and seek feedback from customers, suppliers and sales teams to ensure that propositions available are kept relevant with value-adding upgrades or additional services
• Define the underpinning infrastructure requirements and the process for implementation and work with Technology Operations Manager, 3rd party suppliers, IT and other departments to deliver solutions
• Ensure required contracts are in place from the outset of a new 3rd party supplier relationship and review annually, or more frequently, if appropriate.
• Work closely with Technology team colleagues to define and agree operational SLAs for 3rd party suppliers and ensure regular review meetings

Why AAH?

AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP's. We work collectively to make a difference. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. Our ability to shape the future of healthcare depends on the passion and hard work of our people.

• 25 days Plus Bank Holidays
• Company Sick Pay
• Pension Scheme
• Long Service Awards
• Death in Service
• Discounted Shopping Platform
• Employee Assistance Programme
• Excellent Career progression with full ongoing Support
• Onsite parking with excellent working conditions and transport links. (Check out the map to find our exact location).

• In depth understanding of markets, technology and business drivers, with a clear understanding of stakeholder requirements
• Experience in developing and lifecycle management of customer focused propositions with budget responsibility
• Strong commercial acumen with financial, analytical and problem-solving skills
• Excellent stakeholder management skills especially at a senior level
• Project management skills
• Understanding of customer insight and customer experience
• Understanding of pharmacy dispensing systems and/or experience working in a Community Pharmacy or Dispensary is desirable but not essential

We operate with purpose and integrity, guided by our ICARE values, and are proud of the inclusive, collaborative culture we've built. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued goods.

As part of our commitment to responsible business practices, we're actively working to reduce our environmental impact. From modernising our delivery fleet and optimising routes to minimising waste and improving energy efficiency across our operations, we're supporting a more sustainable future for the communities we serve.

We are an equal opportunities employer, committed to diversity and inclusion. Our person-centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.