Technology Project Manager

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About The Role

We're excited to announce an opportunity for a talented Technology Project Manager to join our dynamic Digital Services team at ARAG UK. This team is crucial in driving innovation and excellence across ARAG UK, ARAG IE and ARAG CA, and will be responsible for managing high-impact projects that shape the future of our digital landscape. The ideal candidate will oversee the quality and delivery of projects and initiatives, ensuring alignment with timetables and milestones, as well as identifying and managing risks and dependencies.
Located just a stone's throw from Bristol Temple Meads station, our newly refurbished, modern city centre offices provide a vibrant and collaborative environment. Our staff are at the heart of everything we do, and we prioritise work-life balance and offer flexible working arrangements to support our staff.

The key responsibilities of the role include:

• Owning the technology plan for each assigned project and initiative.
• Overseeing the timely, quality, in-budget delivery of the projects and initiatives.
• Ensuring appropriate definition and detailed planning of change projects and initiatives, which is kept up-to-date as the projects progress.
• Facilitating workshops and collaborating with SME / technical resources, as well as managing the updates, reporting and communications for assigned projects and initiatives.Organising and co-ordinating the assigned project resources, and overseeing the delivery of development, test and release plans (including user testing).
• Maintaining project documentation, ensuring that projects and initiatives are following defined organisational change governance frameworks and practices (e.g. RAID logs).
• Working with the Change team, Technology Product Owners, Business Analysts & Delivery/Scrum Teams to align, assess and resolve delivery issues, risks, priorities and dependencies.
• Ensuring resilience, business continuity, data privacy and other relevant impacts are assessed, whilst supporting the adoption of Change Management practices to aid stakeholders through the change curve.
• Monitoring the benefits, costs and risks of change at a project / initiative level.

About You

We are keen to hear from candidates who are passionate about change, with empathy for the impacts change can have on an organisation and its people, customers & partners. You'll have previous experience of delivering multiple, concurrent technical projects and initiatives, with a specific focus on Enterprise-grade IT Infrastructure, ITIL-aligned IT Service Management toolkit. It is essential that you are a confident communicator, with the ability to communicate with stakeholders at all levels.

In addition, you will be able to demonstrate the following:

• Natural collaboration skills, thriving as part of a team
• Experience in application development enhancement and upgrade projects
• Strong understanding of IT Service Management, Security and Governance best practices
• Familiarity with project management frameworks / methodologies / tools / techniques
• Comfortable managing ambiguity and changing circumstances
• Technical planning, time-management and administrative skills
• Business acumen, with commercial and financial awareness
• Commercial awareness of risk and control

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment we will offer you generous remuneration and attractive benefits package which includes:

- 25 days holiday with the option to buy up to a further 5 days
- Company pension scheme with the option to increase contributions
- Group Income Protection for all employees
- Group Legal Protection for all employees
- A choice of either European Motor Assistance or Home Emergency Assistance
- Inclusion in our Health Cash plan
- Salary sacrifice benefits including Cycle scheme
- A comprehensive wellbeing programme including free eye tests
- Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
- The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it's the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we're committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.