Technology Program Manager - Digital Marketing Initiatives
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Your role
Are you an experienced technology program / initiative manager with a track record of driving the success of large scale, complex Digital Marketing Technology initiatives? Do you enjoy managing the day-to-day progress of multiple inter-linked activities? Do you want to play a key role in designing and executing a marketing transformation technology change program whilst transforming our firm into an agile organization?
At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients, and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.
We're looking for a Technology Program Manager to:
• manage aspects of large - small scale, high complex initiatives, which includes planning, execution, timing, quality, client satisfaction, and early identification of potential risk / issues.
• identify and manage senior stakeholders and clients, evaluate their interests, and establish effective communication channels ensuring effective stakeholder management and engagement.
• coordinate the tasks of the initiative among different divisions, streams, crews of different streams, and vendors
• help resolve cross-stream, agile crew and pod conflicts and dependencies, align with stream/crew leads / product owners and facilitate reprioritization efforts
• perform risk assessment, play an active role in risk and issue mitigation and management, and maintain and monitor a risk, issue and dependency management plans
• ensure that the next quarter's OKRs are included in the QBRs (Division) so that the initiatives are fully transparent and suitable priorities can be made
Your team
You'll be working in the Channels and Content Crew which is part of the Group Operations and Technology Office team in London focusing on the Marketing and Sales book of work will mainly be centred around the Marketing and Sales and Transformation Initiative focusing on Marketing Technology stack. The Digital Marketing and Sales Transformation is an exciting and greenfield Initiative to transform the current suite of processes, solutions, products and tools in to a fully integrated marketing and sales platform aligned to the new Marketing and Sales Strategies with a series of agreed Objectives and Key Results (OKR) Streams delivering in an Agile manner.
Your expertise
• university degree in computer science or a related field, preferably with Program / Project or Initiative Management certification (e.g. PMP)
• Initiative Management / Marketing technology program management experience of at least 5 years in a similar environment, more than 10+ years of experience in IT
• Strong track record in delivering change in financial services industry in particular proven experience in designing, planning, and implementing complex Marketing Strategy aligned Marketing Technology Transformation programs with multiple workstreams.
• strong analytical and problem-solving skills being able to use abstraction techniques and visualization tools
• high level of drive and commitment, flexibility to undertake a variety of assignments
• known for a can-do approach when tackling difficult tasks, a self-starter, proactive and resilient to ensure goals are met Fluent in English
• solid understanding of agile methodology and experience operating in agile organizations
• a proactive and independent work style, excellent organizational and time-management skills
• an excellent communicator, assertive and trustworthy with strong distributed team skills
• process oriented with a structured approach to ensure delivery in time Extensive experience in driving, design and delivery of integrated marketing automation technology solutions, spanning: content creation and approval; web sites , web content management; CRM; marketing campaign solutions across multiple channels; analytics
• experience with website content management systems, ideally Adobe suite, MS Dynamics 365 platform or other leading CRM, Social Medial platforms - LinkedIn etc
• Strong organisational and program management skills, able to work across several Martech workstreams ensuring a solid program / project management foundation is in place. Responsible for and actively manage Program scope, plans, resource planning, maintaining timelines and ensuring the overall critical path, milestones and deliverables are known and achieved.
• strong active listening and communication skills to build networks and partnerships at all levels, to be able to present to various non-technical and technical stakeholders.
• team player with an enthusiastic and proactive personality, a true agile mindset, and strong analytical and problem-solving skills
• Self-starter who is comfortable exploring and learning new concepts, trends, and technologies, working independently, and collaborating with internal, cross-functional distributed teams and external resources to drive projects forward, prioritize tasks, be solution orientated and ensure deadlines are met.
About us
UBS is the world's largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.