Technology Integration Analyst
Technical Integration Analyst
Group Technology
Permanent | Full Time
Media City, Manchester | Hybrid
Hiring Range: £50,000 - £55,000
Your work matters to millions.
Shaping culture is in the DNA of ITV. So, it's not surprising that you'll find us in every home in the UK, our productions are famous all over the world and we're at the forefront of the digital streaming revolution.
When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.
Come develop your skills, change TV and the course of your career. Don't just watch it. Be part of it. Join ITV.
Your impact sends ripples.
The team
Technology underpins everything we do. It's why we're able to create great content and deliver it to our viewers. It drives new commercial opportunities. And it makes communication and collaboration easier than ever.
In a fast-changing world, we not only make sure our systems work effectively but our Technology teams are spearheading the transformation to a digital-first business. There's never been a more exciting time to join our team.
The role
Technical integration analyst will work with the Snaplogic Product owner and Tech Dev Lead as part of the Integration Team to manage and deliver the day to day support for the Group Technology enterprise integration platforms (Oracle PaaS & Snaplogic).
The role will entail but not be limited to:
- Be part of the team responsible for day to day management of Snaplogic platform, monitoring and carrying out daily checks to ensure availability and successful completion of scheduled integrations.
- Liaise with business stakeholders and technical teams to resolve integration errors.
- Provide support to the outsourced provider in the day to management of Oracle Integrations within the Oracle PaaS layer
- Perform regular reviews of batch schedules, continuously seeking to improve run times, conducting performance tuning where necessary
- Support infrastructure and Application release change activities to ensure integrity of integration and PaaS platforms
- Identify automation opportunities and work with relevant Service Leads to deliver through continuous improvement initiatives.
- Accept and translate business requirements from service leads to deliver new integrations or improve existing integrations.
- Support integrations and Paas components among various enterprise systems and 3rd parties via event handling and API, including but not limited to 3rd party applications, Oracle Cloud ERP/HCM, Identity and Access Management, user provisioning, single sign-on, email.
- Follow best practices for integrations with standard enterprise systems liaising with ITV TDA
- Maintain technical knowledge base documents ensuring all components are logged within code repositories e.g Github and CMDB
Skills you'll need (minimum criteria)
- Strong understanding of financial and HR concepts and how they are encapsulated in the data flowing between systems, with the ideal candidate having experience in managing and developing Finance and HR integrations
- iPaaS development experience with any leading iPaaS platforms such as (Preferred) Snaplogic, Dell Boomi, Workato or Informatica
- A good understanding of and experience with integration standards and transports including SFTP, SOAP/REST APIs, XML, and JSON
- A good understanding of database concepts and fluency in SQL
- Experience Supporting, improving, and fixing integration solutions using a wide variety of data sources and targets.
- Experience of working with technical resources from 3rd party providers and outsourced offshore teams.
- Understanding of errors and failures (both small and major) that can happen and how to progress them
Qualifications (Desirable)
- Oracle Cloud ERP certification
- ITIL
Other things we're looking for (key criteria)
- Strong communication skills both oral and in written
- Customer service focus
- Works well in a team environment with minimum direction
- Able to challenge requirements if they if they don't look right or there are ways to make improvements
ITV is for everyone.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we'll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Find out more about applying with a disability.
* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Because those who make an impact deserve to be rewarded for it.
ITV offers some great rewards and benefits including
- Flexible working with a range of options to suit everyone
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life