Hard Services Contract Manager

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Hard Services Contract Manager

Department: Technical Services

Employment Type: Permanent - Full Time

Location: Victoria House (Site)

Compensation: GBP 57,000 - GBP 63,000 / year

Description

MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you!

Title, Team and Role Summary

Title : Hard Services Contract Manager
Team : Central FM - Technical Services

Who Does This Role Report Into? Site Director

Role Summary / Purpose and ScopeOverseeing the Technical Facilities Management at Victoria House. You will provide close management of the technical supply chain along with providing engineering and technical support to the site. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams;
• Business Solutions
• Transition Management
• Operational / Contract Management
• Project Management
• Engineering Consultancy
• Health and Safety Compliance Management
• Sustainability and Energy Management

Skills, Knowledge and Values

Skills (People & Technical)

• Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution
• Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
• Delivery of BMS and Building optimisation program.
• Knowledge of working at height confined spaces pressure systems and substantial knowledge of operating, maintaining, and HVAC systems
• Excellent organisational skills & strong interpersonal skills, capable of communicating at various levels
• Able to use own initiative
• Effective PC skills, including working knowledge of Microsoft and Google packages
• Delivery of identification process for opportunities of condition based maintenance

Values & Behaviour

• Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
• Achieving Results and Prioritise Work
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn

Experience and Salary

Level of Experience / Certifications:

• Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
• Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
• Knowledge of working at height confined spaces pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.
• Computer literate; able to create spreadsheets, presentations and write logical, succinct, and persuasive reports
• Lead FM technical delivery across a portfolio.
• Client and tenant engagement for Optimisation and asset modernisation programs.
• Technical problem solving and strategic planning
• Relevant Engineering qualification or experience.
• Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH

Working Hours: 9am - 5.30pm Monday - Friday
Salary Range (Based on Experience)
GBP 57,000 - GBP 63,000 per annum, depending on experience.