Technical Resilience Manager
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Job Introduction
Main Responsibilities
You will be joining the expanding UK Technology team and will have responsibility for supporting Technology Resilience including IT Disaster Recovery activities for the UK Bank. You will own the Disaster Recovery program and drive its development through continuous improvement, working with technical teams to ensure that Disaster Recovery solutions are adequate, in place, maintained and tested within policy requirements.
You will schedule, develop and lead technical DR exercises for the UK Bank and co-ordinate IT support for Group level DR testing.
You will work closely with multiple technical and governance teams in the Bank and supply chain to ensure Recovery Time Objectives and Recovery Point Objectives can be met. Any gaps are identified, addressed and reported. You will support technical contingency planning arrangements for IT Services and IT dependencies in the event of an incident or crisis requiring either technical intervention and/or continuity of services.
Working alongside the Technology Resilience lead, you will partner with other teams to ensure current and emerging resiliency requirements are understood, issues reported to the appropriate forums and agree next steps and timelines.
Ideal Candidate
Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying...
- Experience of traditional hosting and public cloud hosting (Nice to have)
- Experience in technology resilience (preferably in the banking or financial services sector)
- Experience of designing, organising, leading and reporting on DR tests.
- Experience of embedding frameworks and controls for technology resilience and continuity.
- Experience of managing stakeholders and contributing teams to ensure full commitment to technology resilience initiatives.
- Strong knowledge of IT infrastructure and applications, including network architecture, database management, and cloud computing.
- Strong project management skills, especially in relation to technical DR exercises.
- Experience in Traditional, Cloud based, Core Infrastructure and Business Applications.
- Recent experience managing resilience when transitioning to an external Cloud provider model, including specific experience with Microsoft Azure, Amazon AWS or Google Cloud Compute.
- Relevant professional certifications, such as CBCP, MBCI, or ITIL, are desirable.
- Familiarity with industry standards and guidelines e.g. ISO 22301, ITIL etc.
Company Information
Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Check our Handelsbanken website for further information
At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.
What is in it for you?
- We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
- Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
- A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)
Application next steps
Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.
There will be a two stage interview process with a combination of technical and competency based interviews, you will meet members of the current team and have an opportunity to learn more about the role.
How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us know by email uk_talent@careers.handelsbanken.co.uk .
This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.
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