Technical Project Manager £80-£95K plus bonus
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The successful applicant will have plenty of experience as a technical PM and will be required to:
• Manage the end-to-end delivery of Technology projects from initial Inception through Scoping, Business Requirements, Design, Development, QA, Release and Delivery/Warranty phases. Liaising with all relevant stakeholders to ensure successful delivery.
• Development and management of the Technology Project Plan(s) and integration to the wider business project and Technology programme where relevant.
• Manage any changes to the scope, time or quality of the project through the relevant Change Control procedures.
• Progress reporting of the status of the project within the defined governance structure (both Technology and wider business) - both written and in verbal format to internal stakeholders.
• Identification and subsequent management of the project risks and issues to ensure effective mitigations in place, escalating to the Technology Management Team and CTO as/when required.
• Control of the project budget including tracking and reporting of performance and identifying any potential over / underspend and taking remedial action as required.
• Ensure a clear communication plan is in place with internal and external stakeholders as required, and that all People and Customer change implications have been considered and are appropriately addressed through the overall project plan including early communication with relevant departments / functions.
Agile Working
• Ensure all Projects are delivered to the agreed processes and procedures, operating within the Agile development framework for most development projects.
• Coach, mentor, motivate and supervise project team members, and influence them to take proactive action and accountability for their assigned work.
• Play an effective role within the Technology Management team, utilising knowledge and experience to support the team's delivery requirements.
• Drive clear and concise communication through all teams.
Person Specification
Candidate key Competencies
• Ability and appetite to learn the fundamentals of the internal Technology platform acting as more than an action keeper and message passer.
• High energy with ability to influence others around them.
• Highly organised with ability to provide confidence to those around them.
• Ability and energy to identify and evaluate delivery options and present / discuss with wider teams to move delivery forwards pragmatically.
• Analyses information carefully to identify facts, patterns, trends and missing data that may impact on a decision.
• Communicates decisions clearly to those who are affected.
• Ability to identify Risk(s) and describe these articulately ensuring plans to mitigate.
Managing Change
• Responds constructively and quickly to shifting goalposts or changing requirements.
• Copes effectively with rapid change or increased demands.
• Reprioritises own work or the work of the team in response to external pressures.
• Is flexible in their approach; adapts their working style to suit the needs of the situation.
• Support colleagues and plays a team game.
Influencing
• Switches to a different strategy or style and flexes own approach when the preferred tactic is not working.
• Takes a planned approach, thinks through their strategy, contingencies and likely objections in advance.
• Tailor's messages and their own personal approach to the needs, interests and views of others.
Developing Self
• Aligns their personal development plan with the competencies and skills required for the next role.
• Goes above and beyond to understand Achilles Environment, Service, Technology and application of the Technology.
• Is willing to stretch themselves outside of their comfort zone to learn new things.
• Aims to become a key member of the Technology Management team capable of supporting in wider disciplines e.g. QA and Release Management.
Customer focus
• Shows a clear understanding of the different customers and their needs noting Customers are both internal and external.
• Works collaboratively with Customers to establish expectations and needs and agree service delivery levels.
• Treats all Customers as individuals and takes pride in delivering a personalised, high-quality service.
• Brings people together from different teams to address barriers to excellent customer service.
KNOWLEDGE
• Proven experience of delivering complex software development, platform enhancement and platform and data migration projects.
• In-depth knowledge and experience of the Technology project lifecycle.
• In-depth knowledge and experience of agile software development projects and delivery methodologies - ideally NEXUS SCRUM Methodology.
• Experience of bringing significant projects to completion through within challenging conditions.
• Experience of working with remote multidisciplinary teams.
• Experience of managing and bringing together diverse cultures.
• A recognised qualification and/or significant experience of project management tools and methodologies.
• Technical skills from previous roles e.g. software development, DBA, etc. is desirable.
EXPERIENCE
• Minimum of 5 years' experience leading and delivering software projects within a B2B SaaS business.
• Minimum of 5 years' experience working directly with Product and Technology teams.
• Minimum of 5 years' experience leading and delivering software projects across a centralised global SaaS platform.
• Experience using Microsoft Azure for management and tracking is desirable.