Technical Operations Manager - Military Vehicle Systems

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Job Title: Technical Operations Manager
Location: Coventry, UK
Core Hours: 08:00-16:35 (Mon-Thu) 08:00-15:10 (Fri).
Vacancy Type: Full-time, Permanent and Onsite
Salary: £45,000 - £50,000 per annum (subject to experience)

JOB SUMMARY

Are you a Technical Operations Manager, ready to play a key role in driving operational excellence across multiple military vehicle contracts for global leading vehicle integration organisation?

This challenging position involves overseeing day-to-day operations, managing technical teams and vehicle technicians, and ensuring resources are effectively allocated to support both production and technical services.

If you're looking for a hands-on role in a fast-paced, innovative environment, this could be the perfect opportunity for you!

Do you want to know more? Visit our LinkedIn page to find out more about us!

BENEFITS

• Discretionary Half Year Bonus
• Holidays - 25 days + 8 Bank Holidays + Holiday Purchase Scheme
• Two weeks paid leave for Reservists and Cadets to attend yearly training/camp.
• Paid leave for employees who are Cadet Force Adult Volunteers (CFAVs)
• Pension - ER/EE - 4%/5% = 9% combined
• Life Cover - 3 x base salary
• BHSF Cash Healthcare Plan

MAIN RESPONSIBILITIES

• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes, and best practices.
• Manage day-to-day operations, overseeing the technical representatives and Vehicle technicians, providing resources across multiple contracts to support both production and technical services
• Provide customer feedback on progress and contract status through reports and face to face meetings.
• Uphold health and safety guidelines and enforce compliance.
• Monitor employee and team performance, offering coaching, training, and feedback for improvement.
• Support budgets, forecasting, and resource allocation to meet strategic goals.
• Support quality assurance measures for products/services and monitor production KPIs.
• Monitor manufacturing processes to ensure high-quality products.
• Oversee staffing plans, recruitment, and training.
• Report on operational efficiency to Operations Director

The above statements are not intended to be an exhaustive list of all duties and responsibilities required.

EXPERIENCE

• Technical Expertise: Extensive knowledge of military vehicle systems, including maintenance, troubleshooting, and performance optimization. Prior hands-on experience with military vehicles is essential.
• Relationship Building: Demonstrated ability to establish and maintain strong relationships with key stakeholders, including government agencies and military personnel.
• Communication Skills: Outstanding verbal and written communication skills, with the ability to translate complex technical information into clear, concise messages for diverse audiences.
• Problem-Solving: Sharp analytical skills with a proactive, solutions-oriented mindset to efficiently address and resolve technical challenges.
• Flexibility: Willingness to travel to military bases or operational environments as needed, with the ability to adapt to different working conditions.

WHAT DO WE DO AT NP AEROSPACE?

NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry.

Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture.

Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world's largest defence organisations.

Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America.

Equal Opportunity Employer Statement: NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board.

Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws.

Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.