Technical Delivery Manager

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Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Technical Manager plays a pivotal role in leading and managing the technical team to ensure effective and
efficient project execution and operational excellence. This role encompasses setting team direction,
managing performance, facilitating professional development, and ensuring high-quality deliverables through
robust technical knowledge ad leadership skills. The incumbent will act as a liaison between internal
stakeholders. Additionally, you will tackle complex problems both within and beyond your area of expertise,
providing support and guidance to your team to overcome challenges. Operational teams, suppliers, and
customers to manage technical changes and project requirements seamlessly. You will be responsible for day-
to-day management decisions and team strategy, as well as team welfare and performance.

What you'll do:

• Line manager responsibilities for the Technical team, to include setting priorities for daily workload, and team direction for team members. Performance appraisals, regular 1-1 feedback sessions and to facilitate on-going development needs for team members, ensuring that the team can function in an efficient manner
• Knowledge and understanding of different programming languages and ability to solve problems in coding, testing and deployment
• Possesses good knowledge of client/server architectures and various compatibility requirements
• Manage and prioritise technical changes and requests from internal stakeholders, operational teams, suppliers and customers
• Ability to manage change and effectively pass on information to those impacted, including both senior stakeholders and team members
• Resource management skills and ability to handle complex/sensitive issues

What you'll bring:

• Proficient in technical documentation such as HLD's/LLD's, SIT, SAT and UAT
• Understand project/Operational requirements, coordinate with resources and direct in a timely manner
• Proficiency in Data retention obligations for communication service providers, including relevant legislation such IPA 2016, Data Protection Act 2018 and GDPR
• Be able to work under pressure whilst being able to meet tight deadlines
• Experience in troubleshooting software development processes and ability to understand and implement necessary requirements against legislative requirements
• Experience of learning new procedures within a team and working in a changing environment

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.