Technical Delivery Manager

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Technical Delivery Manager
Salary: Up to £50,000 + 38 days holidays + pension
York, Hybrid working, 37-hour week

Are you an experienced Technical Delivery Manager looking to work in the Tech for Good space? Do you want to collaborate with an amazing team to deliver digital systems that make a real difference to young people?

WRK digital is delighted to be working in exclusive partnership with STEM Learning, whose digital platforms support STEM teaching and learning. Through collaboration with the UK Government, employers of all sizes, organisations, and educational establishments, STEM Learning provides high-quality resources that empower educators and students alike.

About STEM Learning

STEM Learning's vision is to improve lives through STEM education by equipping young people with the skills and knowledge to thrive. To achieve this, STEM Learning offers a range of support, including:

• Subject-specific professional development for teachers and educators
• A collection of high-quality, assured learning resources for Primary and Secondary Education
• The STEM Ambassadors programme

Take a look inside the National STEM Learning Centre in York to see our facilities.
The Role

A key role within the Digital team, you will be responsible for the delivery of a highly successful portfolio of customer and business facing digital systems. This includes our main website, resource library and booking system, an online Community, our Ambassadors digital platform to name a few.

This role is one of the key connections between the business and the Digital team to ensure we are successfully delivering projects on time, on scope and on budget. This involves stakeholder management, strong road mapping skills, vendor/supplier management and a focus on value for money.

As a strong team player with strong technical skills and understanding, you will foster an environment that enables the team to deliver to their full potential whilst being willing to roll up your sleeves and get stuck in when needed.
Key Accountabilities

• Develop and maintain effective relationships with key stakeholders to build delivery plans/roadmaps that align with the product vision and deliver value to users and the business
• Work with stakeholders to translate requirements into deliverables
• Manage projects through discovery, beta and live states, working with agencies, the business and developers to deliver on time and on budget
• Involvement in the agile process, writing and/or assisting with user stories, running refinement sessions and ensuring the tech teams have everything they need to succeed
• Deep understanding of our product portfolio as well as understanding how users interact with them
• Maintain momentum in delivery:
  • Manage the pace of delivery and coordinate releases;
  • Highlight progress to the business;
  • Proactively manage risks, issues and dependencies and remove blockers to delivery;
  • Providing support operationally where needed (e.g. testing)
• Work closely with developers and wider teams to deliver new products and features in a pragmatic and agile way
• Monitor and measure the performance of our digital products and the impact of changes, demonstrating value for money
• Manage day to day contracts and relationships with key digital agencies and consultants
• Work closely with the IT Lead to provide the business with confidence in our Digital Delivery.

Our Ideal Candidate
Candidates will demonstrate our values: Sustainable - Innovative - Proactive

We are looking for candidates with:

• Significant experience successfully delivering digital roadmaps using most appropriate methodologies (e.g. agile, waterfall)
• Excellent technical skills and understanding (in a digital development context) with the ability to pick up new tools/skills quickly
• A good working knowledge of the software development life-cycle
• Resilience and flexibility to adapt to changing environments, being willing to embrace new ideas
• Strong moderation and enabling/facilitation skills (e.g. workshopping)
• Great communication and collaboration skills honed from experience working with business users at all levels, being comfortable having difficult discussions where required
• A passion and drive to help realise STEM Learning's goals and vision.

Download the full Role Profile to find out more!
Our Benefits

• 30 days holidays plus bank holidays
• Access to an excellent pension scheme
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more.

Take a look at our benefits brochure to find out more about the benefits we offer.
Apply Now

If you are a Technical Delivery Manager looking to join an EdTech company whose technology is changing lives for the better, we'd love to hear from you.

Apply now or contact Gareth Squires at WRK digital for a confidential conversation about the next steps.

There is no closing date for this appointment; applications will be reviewed on an ongoing basis so early applications are recommended.
Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive - a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.