Technical Account Manager - EV

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Description

Nayax UK is now looking for an experienced EV Technical Account Manager (m/f/d) to strengthen its sales and business development team,full-time.

The Technical Account Manager EV will ensure seamless deployment, onboarding, training and account management of electric vehicle (EV) charging solutions for both distributors and direct customers/CPOs. This role works closely with sales, product, technical and support teams, and both distributors and customers/CPOs to provide high-quality support throughout the implementation lifecycle and live account with Nayax.

Key Responsibilities:

• Support the sales and commercial teams with sales customer discussions
• Support the end-to-end implementation of EV charging solutions for clients.
• Coordinate with sales, product, technical, and support teams to provide full end to end account management and support for CPOs
• Ensure accurate, timely and efficient training and support of both distributors and direct customers/CPOs.
• Troubleshoot and resolve issues during the implementation process.
• Project manager OCPP and OCPI integrations
• Provide training and guidance to CPOs on EV charging systems and tools.
• Maintain detailed documentation of implementation processes and CPO communications.
• Identify opportunities for process improvements and share feedback with internal teams.
• Grow and scale with the EV charging team

Requirements

• Experience working with or for a UK CPMS
• 2-4 years of experience in technical support, project coordination, or implementation roles with a CPO or CPMS
• Strong product understanding of EV chargers, payment solutions, and CPMS platforms
• Great positive attitude and focused on solutions
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency with technical systems and software relevant to EV charging and payment solutions.
• Ambitious and desire to grow with the business

Learn More about Nayax

Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations.

Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,100 employees across 11 global offices, Nayax operates in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments - just a short walk from the train station and designed for collaboration and growth.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.