Team Manager - Inbound Sales

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Title: Sales Team Manager - Inbound

Salary: Over £55,000 on target earnings (split between salary and commission)

Location: Crewe, CW1 6HA

The Role:

The role of the Sales Team Manager is really important to us. You will be responsible for the ongoing line management of up to 8 FTE who are inbound desk-based sales executives. This team is primarily responsible for the acquisition of new business only, through the Business unit's various Digital lead generation channels.

We would love to welcome you to our flagship office in Crewe (Arden Sq.), working hours of Monday-Friday 8:30am - 5:00pm.

What will your day to day look like?

• Working amongst your team, assisting our Telematics experts in attaining new business, managing cand and developing robust customer relationships through cross-sell
• A proactive approach to assisting and driving your team to reach KPI's and targets consistently - following up quickly on business leads and actively leading from the front, selling our products where necessary.
• Managing the day-to-day activities of the team to ensure activity/productivity targets are met.
• Conducting, documenting, and following up regular performance reviews with your team
• Conducting team meetings daily in line with the needs of the business, to maximise sales results and returns.
• Delivering performance improvement where required to quickly alleviate under-performance.
• Delivering and displaying best practice and an excellence in customer care
• Working with peers in the office to maximise cross-sell opportunity for the group.

What do we expect of you?

• Experience in a Team Manager/Team Leader role within sales, preferrable with exposure to inbound or digital lead management experience.
• Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce
• Able to demonstrate a 'common sense' approach to problem solving in the sales environment.
• Interpersonal skills with the ability to influence decision/non-decision makers.
• Strong team building skills and an ability to build effective relationships with customers.
• Enthusiastic self-starter, driven by the intent to succeed and achieve company goals.

What can you expect of us?

• Brand new, modern office with pizzeria, cafe, sky bar and break out rooms, along free access to our onsite gyms.
• Excellent training and coaching in a friendly and supportive team working environment
• Fantastic opportunities for ongoing development and progression
• Access to a free online physical and mental health platform
• 25 holiday days per year, plus bank holidays
• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

Still curious?

If you're interested but not sure if you have all the criteria listed... get in touch with us. We are open to applications from varied backgrounds.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background

We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by our People Team (HR).