Team Manager

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Medway SENDIASS service is seeking to recruit a part-time team manager.

From April 2026 Barnardo's has been commissioned to deliver SENDIASS provision in Medway, we are looking for an experienced and driven individual with a wealth of knowledge and experience of SENDIASS services to lead our team as Information Advice and Support Service Manager.

As Information Advice and Team Manager you will be expected to play a critical leadership role in the provision of accurate, impartial information on SEND procedures, rights, roles, and responsibilities within the SEND process, and the range of options available for the child/young person's education, health, and care; including their legal rights within the SEND process. This will also include some direct casework.

You will oversee the daily activity of the SENDIASS team with direct line management of the SENDIASS advisor and Triage and information officer and its full range of support services related to education, health and care, including continuous improvement of the service, whilst at all times ensuring that the work of yourself and your team take into account the SEND Code of Practice and other related statutory and regulatory matters at all times as well as complying with the IASS standards. Minimum StandardsFINAL with DfE DH logos_0.pdf

This role will be overseen by the Children's service manager.

Our ideal candidate will have:

• Experience of working with children, young people and families in a SENDIASS setting
• Hold the IPSEA qualifications at all levels, with evidence of regular refresher training
• Experience of line management and or leading teams to deliver services to families.
• Experience in safeguarding.
• Knowledge all relevant legislation and the 2014 Special Educational Needs and Disability Code of Practice.
• Knowledge of the SENDIASS quality standards.
• Ability to work to deadlines.
• Ability to produce reports to support with quality performance of the service.
• Passionate about the voice of children, young people and families being central to service development, delivery and review.
• A sound understanding of the SEND landscape within Medway and knowledge of key partners and support organisations within the local community.

As there is some requirement for outreach work within the community to develop awareness of the service and attend meetings the ability to travel independently across the Medway area is essential.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.