Team Manager

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Detailed job description and main responsibilities

• Provide effective leadership to drive high performance and continuous service improvement.
• Manage staff in line with HR policies, ensuring supervision, development, and wellbeing.
• Monitor service uptake and performance, producing regular reports and action plans.
• Act as an authorised signatory for payroll, travel, and other documentation.
• Lead the Personal Development Review (PDR) process and support MDT culture.
• Maintain robust communication systems, encouraging two-way feedback.
• Ensure service user and carer feedback informs service delivery.
• Uphold clinical governance standards, including accurate record-keeping and infection control.
• Translate strategic priorities into team objectives and support change initiatives.
• Promote sustainability and contribute to Oxleas' Net Zero goals.

Person specification

Education/Qualifications

Essential criteria

• Relevant professional qualification: RMN, OT, Social Worker, Psychologist
• Educated to degree level or equivalent relevant experience

Desirable criteria

• Educated to Master's level

Experience

Essential criteria

• Significant experience and demonstrable achievement in clinical practice across varied settings
• Experience of providing professional support/supervision and motivating staff
• Understanding of Health and Social Care Governance
• Experience of managing staff

Skills/Abilities/Knowledge

Essential criteria

• Strong understanding of the key drivers behind care group policy
• Ability to communicate complex and emotive information effectively with staff, service users, carers, and other stakeholders
• Skilled in managing challenging situations, including the ability to respond appropriately to aggression when required
• Capable of clearly presenting service information and contributing to service development initiatives
• Demonstrates an open and facilitative leadership style, adaptable to ensure delivery of objectives
• Strong performance management skills, with the ability to set clear expectations, provide direction, and hold others to account
• Demonstrates a firm commitment to the aims and values of the NHS, underpinned by high personal integrity

Desirable criteria

• Shows empathy and understanding towards the needs of individuals using mental health and related services

Effort and Environment

Essential criteria

• Physical Effort Occasional travel across sites for team oversight and service delivery
• Mental Effort High levels of concentration required for managing complex caseloads Strategic planning, risk management, and service development requiring sustained mental focus and decision-making
• Emotional Effort Managing and supporting staff dealing with complex and emotionally challenging cases Responding to serious incidents, safeguarding alerts, and complaints involving distressing or sensitive content
• Working Conditions Community-based role with standard office conditions Occasional visits to inpatient or community settings where challenging behaviours or unpredictable situations may arise

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you're applying for. There is also a risk that it can generate false or misleading information. AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Oxleas NHS Foundation Trust and could negatively impact your chances of success in the application process.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct. Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high volume of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

• Job description (PDF, 464.4KB)
• Important Additional Information For Candidates (please read carefully) (PDF, 160.6KB)
• Privacy Notice for Staff (PDF, 268.6KB)
• Staff Benefits (PDF, 2.5MB)