Team Manager

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Thank you for your interest for the North London NHS Foundation Trust (NLFT), it is an exciting time to join us and being part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we:

• Collaborate at every level by living our Values to create the right conditions for us all to work together.
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.
• Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.
• Ensure that research, Quality Improvement, and technology lead the way and are embedded in our services.
• Take a trauma informed approach to everything we do

We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more.

The North London Way to deliver, Better Mental Health, Better Lives, Better Communities.

Our trust website is: https://www.northlondonmentalhealth.nhs.uk/

Job overview

The Team Manager will provide operational co-ordination and leadership for specialist and targeted Child and Adolescent Mental Health Services. Key to this will be managing performance, co-ordination of the multi-disciplinary decision and allocation processes, contributing to team capacity/job planning and prioritisation of CAMHS resources in response to need.

The post-holder, working in partnership with the Team Consultant Psychiatrist(s), Clinical Team Lead and the Service Lead will ensure excellent clinical standards are maintained within the team, and ensure the best use of available resources by delivering positive outcomes for individual service users and their families. They will also be responsible for the contributing to the continued development of the service, working in line with the philosophy of CAMHS within the Trust.

The post holder will provide line management supervision to member in the team, including discipline lead. They will also work closely with the borough specific service and clinical lead in delivering evidence-based care and incorporating routine outcome measuring into clinical practice. The post holder will be a part of the local CAMHS senior management team and support the CAMHS Directorate Manager in the review, development, Implementation, and delivery of a CAMH Services, ensuring integration with corporate strategy and CAMHS local and National priorities.

Main duties of the job
• To be the operational team manager, line managing all non-medical staff within the multi-disciplinary team ensuring effective processes where this is delegated.
• To be responsible for overseeing the team governance in order to meet the requirements of the CQC
• Under the direction of the Service Lead to be responsible for leading and managing a modern, efficient mental health community service for a defined population in accordance with commissioned services.
• With the support of the: Leadership team; Senior Practitioners; and the Medical Consultant Lead, to lead and manage the delivery of high-quality effective evidence-based interventions which lead to positive outcomes for service users and carers.
• To lead by example, motivating and empowering others and promoting positive attitudes, mutual understanding and collaboration between all services involved in the care process.
• To manage the performance of all designated care clinicians within the team in line with the requirements of case management / care co-ordination so as to ensure that consistent clinical and quality standards are maintained.

Working for our organisation

Why choose to join the North London NHS Foundation Trust?

We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart.

Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?
• Transforming and creating a positive environment for our service users, staff, and visitors.

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave allowance and NHS pension scheme
• We have excellent internal staff network support groups.

Detailed job description and main responsibilities

To maintain an awareness of complex cases and projects for which allocated staff are responsible and ensure the service manager is appropriately informed regarding cases of particular risk or concern.

To be responsible for the effective implementation of the care planning process within the team, including the effective management of workload.

To be responsible for the implementation and review of processes that ensure safe and effective transfer/discharge/step up/step down of service users to and from the team.

To ensure that an effective caseload management system is used to manage access to care and treatment, that capacity is managed effectively, and every service user is allocated a care co-ordinator (including cover arrangements when a care co-ordinator is absent and that this is effectively communicated to the Service user and their carers.)

Responsibilities for establishing and maintaining communication and relationships both internally and externally.

Use of analytical and judgmental skills on a regular basis, holding a solution focussed approach to problem solving.

To supervise and authorise decision making on issues requiring statutory intervention including all aspects of initial investigations and necessary follow-up action.

To be responsible for ensuring health and safety and other relevant risk assessments are undertaken, delegating responsibility as appropriate. This includes infection control.

To ensure appropriate systems are in place at team level to engage in integrated governance activity.

To engage with and contribute to relevant local, divisional and corporate management and governance forums.

Person specification

Training and Qualifications

Essential criteria

• Qualification at degree level or equivalent and registration with relevant professional body with a core profession (e.g. clinical/counselling psychology, psychotherapy, systemic family psychotherapy social work, nursing, occupational therapy) Evidence of continuing professional development

Desirable criteria

• Management qualification Professional knowledge acquired through degree/diploma Teaching/mentoring qualification Leadership training

Knowledge skills and ability

Essential criteria

• To have the ability to manage, supervise and appraise clinical and administrative staff Robust knowledge of child safeguarding procedures and how these can be applied to a CAMHS setting To have the ability to deputise for the CAMHS Service Lead on their roles and responsibilities as appropriate To set up and manage clinical audits of service delivery To be able to function as part of multi-disciplinary team and liaise with external agencies i.e. primary care, education, social and health care.

Desirable criteria

• Understanding of MHST and CAMHS KPI

Personal Quality

Essential criteria

• High degree of flexibility in approach Demonstrates an innovative approach and ability to inspire others A commitment to the engagement and involvement of service users in delivering a high-quality service Supportive and positive attitude, ability to work flexibly

Experience

Essential criteria

• Clinical experience as a registered mental health practitioner within a community and/or inpatient NHS / CAMHS service. Significant post qualification experience in a mental health setting, working with young people with mental illness. Experience of working with children and young people who have serious mental illness and their families and carers in the community Experience of mentoring and clinical supervision of others

Desirable criteria

• understanding of the MHST functions and national targets

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD (PDF, 632.3KB)
• NLFT Functional Requirements (PDF, 536.5KB)