Team Manager

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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.

We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.

Job overview

West London NHS Trust is one of the most diverse and dynamic healthcare providers in the UK. We are committed to delivering high-quality care and improving the well-being of our community.

The borough of Ealing has a diverse range of communities and population with unique health and social care challenges. The Healthy Ealing programme is a new initiative aimed at enhancing the health and social care outcomes for the residents of Ealing.

Healthy Ealing Team Manager will play a pivotal role in the ongoing development and operational management of the Healthy Ealing programme. This position requires someone who can drive the programme's objectives, ensuring that it effectively meets the needs of the Ealing community.

The aim of the role and the programme is to improve health and wellbeing in local communities by improving access and support for the building blocks of health, upskilling the workforce to support local communities in a culturally competent manner and running events to reduce health and social inequalities in Ealing through structured public education, raising awareness and signposting.

The team will be supporting the Ealing Borough based Partnership in the delivery of community outreach events and public health collaboration, fostering relationships across the borough to build capacity for equity and inclusion by planning, coordinating and facilitating ongoing conversations and projects around health equity and social determinants of health.

Main duties of the job

This role will be key in leading the delivery of an integrated and accessible health and social care system to improve equity and reduce variation for the populations we serve. Specifically, the role will:

Lead the Health Ealing Team within Ealing

Be the coordinating function to bring together a wide cross-section of stakeholders to run health outreach events for local targeted population groups, including (but not limited to: asylum seekers, people experiencing homelessness, vulnerable migrants, gypsy/Roma communities).

Analyse and interpret national and local data and national evidence of effectiveness using this to developed targeted local projects

Assist local partners in assessing of health and social care variation, system challenges and capacity needs to develop fully embedded health equity programmes

Mobilise and provide education to local partners around social determinants of health and health equity within Ealing.

Organise, conduct and facilitate improvement planning in line with health needs assessments for the communities of Ealing

Engages diverse community partners in developing, implementing, and evaluating policies, programs, and services that affect the health of communities' Ealing wide

Build relationships with and engage trusted voices within the targeted community groups to disseminate information about events, equipping them with skills and providing connections with services to facilitate an improvement in their Health & Wellbeing.

Working for our organisation

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overall by the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Qualifications

Essential criteria

• Educated to master's level in a health care, social care or related area or equivalent level of experience of working at a senior level in specialist area.
• Evidence of continuing professional Development across different disciplines, including health equity dimension and social determinants of health

Experience

Essential criteria

• Project management experience
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign or development of services.
• Experience of managing effective collaboration with voluntary sector organizations and community representative groups
• Demonstrated involvement in initiatives to deal with health inequalities
• Demonstrated experience of managing a team or service in complex and in challenging environments or circumstances

Knowledge

Essential criteria

• Knowledge of social determinants of health and population health management
• Knowledge of quality improvement techniques and experience of utilising them in the delivery of service improvement
• Understanding of the NHS National Strategy and Core20plus5 framework and how it relates to the delivery of local programmes to tackle health inequalities

Desirable criteria

• Knowledge of Financial Systems; e.g. budget management, processing invoices and procurement
• An understanding of effective systems for integrated governance
• Understanding of contracting and commissioning approaches within primary care, NHS Trusts, Better Care Fund, voluntary sector and local authorities, as well as ICB and Borough-Based Partnerships

Skills

Essential criteria

• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Good performance management skills combining clarity around expectations, direction and holding others to account
• Able to plan and organise broad range of complex activities, requiring stakeholder input and adaptation, and recognition of competing demands and realities of operational delivery
• Able to demonstrate flexibility where necessary in adjusting plans or strategies as circumstances require
• Ability to encourage team creativity and identify/deliver quality improvements
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
• Able to deliver culturally competent training and health promotion resources
• Ability to analyze very complex issues where material is conflicting and drawn from multiple sources.

Desirable criteria

• Able to demonstrate skills of judgement in analyzing and preparing a business case or other project plan, from the point of view of service-user and carer experience, clinical delivery, organizational, financial, logistical (including workforce) and other issues

Other Requirements

Essential criteria

• Confidentiality of patient information, data security issues and other data protection governance

As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.

We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.

By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo a pre-employment checks which can take between 4-8 weeks . After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR ).

Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD Team Manager (PDF, 864.3KB)