Team Leader

Job Description

Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it's like being part of the family.

Your adaptability will mean than you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that's always on and committed to making our venues a place for fun and excitement.

As Team Leader, you will be responsible for making sure that we stay on track, leading the team and making sure our customers have a great time. You will be a confident communicator and able to engage the team to agree priorities and share success.

You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility and Solutions and the behaviors that help bring excitement and entertainment to the customers and communities we serve.

Qualifications

• Preferably a background in hospitality, centered around F&B.
• You will ideally have experience in stock taking, F&B audit processes and hold ata Food Safety Level 2 qualification.
• Experience of leading a team to achieve high standards and excellent customer service standards.
• Good communication skills
• High level of attention to detail
• A smile for everyone

Additional Information

In addition to the competitive hourly wage, we offer a range of benefits including;

- 50% off food and beverage (non alcoholic) in all of our Mecca and Grosvenor venues

- Access to our Rank Rewards scheme - giving discount on hundreds of brands

- Free game of bingo once a month in our other venues

- Plus many more!]]>