Team Accommodation Manager

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Team Accommodation Manager

Application Deadline: 24 December 2024

Department: People

Employment Type: Permanent - Full Time

Location: Minehead

Description

About the Role

We're looking for an experienced Accommodation / Housekeeping Manager to look after the day-to-day operations of the Team Accommodation department. You will oversee cleaning standards, CAFF delivery, and accommodation allocations for current team members and new arrivals. As the Team Accommodation Manager, you will ensure the efficient operation of the resort's Team Accommodation and Launderette. You'll lead your team to maintain exceptional standards of cleanliness and operations, set clear objectives, and foster a supportive environment where everyone can excel.

Working closely with leaders and team members, you'll address and resolve issues promptly, promoting a safe, secure, and inclusive living space.

Additionally, you'll uphold the company's Accommodation Agreement and Policies, managing any breaches consistently and fairly to ensure full compliance.

About You

We are looking for a motivated individual to manage the day-to-day operations of the Team Accommodation department. Leading and supporting your team, you'll set clear goals, manage shifts, and handle administrative tasks like rotas, stock ordering, and database maintenance. You'll also address team issues, ensure H&S compliance, and collaborate with other departments on maintenance and recruitment. With a focus on engagement, retention, and efficiency, you'll drive a positive experience for both the team and the organisation.

To succeed in this role, you'll need a strong background in cleaning operations and team leadership. You should be able to manage multiple priorities, adapt to changing needs, and adjust tasks based on their importance. Effective leadership, coaching, and motivation skills are essential, especially during busy times. You'll need to communicate clearly with people at all levels and be comfortable having challenging conversations. Experience with formal processes is required, and a flexible, empathetic approach to problem-solving will be crucial. Competent IT skills are also necessary.