Tax Technology Innovation Hive Manager

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Role Description - Innovation Hive Manager (L3) - Sales & Growth Team (Full-time)

Tax departments today face more challenges than ever before. Not only do they need to deliver their basic compliance and reporting commitments with reducing resources, aging systems and increased internal pressures, but they are also increasingly having to face the scrutiny of digital tax authorities who are becoming more invasive, demanding more data more frequently. For many tax functions, this situation is becoming unsustainable and change is needed urgently.

The EY Innovation Hive team within our Tax Technology & Transformation team specialise in helping clients navigate these challenges by bringing the most advanced technology platforms and tools to clients to address their challenges.

The opportunity

This is an exciting opportunity for a highly motivated and ambitious Manager to join our team. We need a candidate who can bring fresh thinking, new approaches and different perspectives. By joining The Innovation Hive's Sales & Growth Team, you'll build your experience in transforming the way EY delivers services to clients, as well as advising clients directly on how to manage the strategic as well as practical, everyday issues of operating and improving the performance of their tax departments using technology.

It is an exciting opportunity to work with a diverse, multi-skilled and inclusive team while developing your own career in a fast-growing environment.

Key responsibilities

We are looking for strong candidates with experience of working within tax (in-house or professional services) or consultancy and with a keen interest in technology. Day-to-day responsibilities include to:

• Establish, maintain and develop excellent relationships with both internal and external stakeholders, supporting them with identifying new ways to use technology and advising them on the best way to implement these solutions
• Participate in technology workshops with clients, demonstrating EY's technology offerings and advising on the best solutions to meet client challenges
• Manage client proposals and delivery of technology solutions to our clients including drafting proposal materials, running training sessions, software implementations and ongoing support to ensure our clients have the best experience with the solution
• Advise and influence senior EY Tax stakeholders regarding the technology offerings to drive internal adoption of our technologies across sub-service lines within EY
• Work with wider EY teams to identify new opportunities for selling software to EY's clients, as well as identifying areas where we can enhance and optimise the delivery of our services to clients using technology
• Work with internal EY tax teams to support delivery of complex managed services engagements that utilise EY's technology assets
• Ability to build up a pipeline of opportunities by undertaking business development activities within the role.
• Define measures for determining the success of the technology strategy for your owned campaigns and track performance against these

What you will need:

• Minimum of 4+ years of Big 4 experience, or equivalent in-house or consulting experience
• Demonstrable professional experience in managing and delivering client engagements including scoping, managing delivery risk, execution, quality and review of deliverables
• Strong networking skills and a hands-on approach to building and maintaining excellent relationships across a range of clients in various industries and internal stakeholder management
• Strong communication skills and the ability to communicate effectively with both senior and junior stakeholders
• A strong commercial acumen with the ability to apply this to developing, implementing and measuring progress against objectives.
• Experience managing and coaching junior team members including managing their workload and providing constructive and timely feedback.
• Strong time management skills and an ability to work efficiently with little supervision and with a high degree of self-motivation
• A passion for technology and a desire to learn more about how technology can be used to help support our clients

Ideally, you'll also have some of the following (not required):

• Accounting or Tax qualification (e.g. ACA, CTA, ATT)
• Prior experience working in a tax, technology or business transformation role
• Working knowledge and experience in using one or more Cloud platforms such as Microsoft Azure, AWS
• Working knowledge of tax regulation and processes (e.g. FATCA/CRS, Corporate Tax, Indirect Tax etc)
• Experience of working on cross-jurisdictional projects, with multiple client and internal stakeholders.
• Highly proficient with Microsoft Office Suite (Word, Excel, Powerpoint, Outlook etc.)
• Experience creating go-to-market materials (presentation decks, proposals etc.)

These are the qualities we look for from everyone in our team:

• Curious - you like to understand why things are done the way they are, and how they could be continuously improved. You are eager to learn about EY, our clients and their businesses.
• Collaborative - you work well with others to develop a stronger outcome than achieved individually. You seize learning and knowledge sharing opportunities
• Empathetic - you take the time to understand what drives other team members, what motivates them and how to achieve mutual objectives
• Humble - you actively seek feedback, and feel comfortable providing it to others. You are not overly influenced by organisational hierarchy
• Reflective - you are comfortable re-evaluating your view when presented with contrasting facts and your opinions
• Energetic - you are excited by what you do and you bring an enthusiasm to your job